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"Service, amenities, quality, food, location—everything was superb at The Shilla. Special recognition goes to the hotel staff, who went above and beyond with every interaction and request we had, even for those beyond the hotel's scope. I would gladly stay there again anytime. It is a destination in itself."

"We enjoyed the stay at this new hotel. Room is spacious and beds are very comfortable . Since I'm a foreign without a local phone #, it's impossible to order any takeiut deliveries. I later found out Front desk can actually help placing delivery order i found the floor is a bit dusty.and some spots are dirty, but overall is pretty clean. "

"Amazing stay and staff… had an issue with a light in my room which was taken care of promptly. Location & view was great!"

"Excellent service "

"Good stay"

"The staff Team members at the reception was very helpful. The hotel is adjacent to the subway station so it was manageable to go around the city. The airport bus had a stop almost at the door of the hotel. There us a close by stop to come or to go to the airport. The hotel has been recently built, the room vontent was in very good condition and clean. Thank you for providing an enjoyable and friendly experience."

"The property is centrally located in downtown Seoul. The service is excellent."

"Safe and nice"

"Beautiful hotel and excellent staff. The city view looking South is incredible and worth it. There are several restaurants and bars within the hotel and it seems like a popular place, especially on the weekends."