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"Great service "

"The room is clean and spacious. I got the creekside room. The balcony area is almost as big as the room itself. The staffs are so nice to my family. The place is run by a local husband-wife team that live on the property. My husband was sick and they offer to take him to the hospital. Parking is easy and plentiful. "

"Excellent room and facilities. Very relaxing atmosphere. Breakfast had great choices. Staff friendly. Enjoyed the Japanese restaurant. Teppanyaki chef was fun and food was great. My partner enjoyed the spa very much. Will go again. "

"Compliments: Exceptional Staff: Every staff member was polite, helpful, and professional. Atmosphere: Beautiful, quiet views and a well-sized pool. Food & Perks: Breakfast exceeded expectations (loved the fruit/milk). The free snacks in the lobby and karaoke were great for the family. Areas for Improvement: Security & Privacy: Locks in 2/4 rooms were broken, causing long delays. Curtains in Bedroom 1 & 2 were too short/narrow, compromising privacy. Hygiene: Bedding was wrinkled and some smelled musty, raising concerns about cleanliness. Common floors were sticky and required re-mopping. Safety Hazards: Pool railings are rusty and sharp. Outdoor wiring looks unsafe (secured with tape), posing an electric shock risk. Broken chairs in the common area should be removed. Bathrooms: Unpleasant odors and poor drainage. Lack of a wet/dry curb makes the floor dangerously slippery. Lighting is too dim for seniors. Maintenance: Fix kitchen sink leaks and provide clothes racks/shelves in every room. Pool & Slide: Add anti-slip strips to the slide and extend the pool ladder deeper for children. Dining: Prices are high."

"Hotel look, pool area, breakfast, staff all great. Slightly let down on a few areas: Cocktails were weak and made incorrectly (hint, mojito is white rum) The western food wasnt great for the price but im being very critical here. There was no coffee pods in the room, only mokka and decaf. The fridge was warm when we arrived and wasnt very efficient. Lots of power cuts including in the middle of our dining. Great potential but needs a few things sorting out. "

"The resort exceeded my expectations in every aspect."

"Great outlook. Relaxed enviroment."

"Stunning location spread along the ridge of a hill. Good design. Very relaxing. We really enjoyed our stay and plan to return. While not at all a problem for us, the location will be problematic for anyone with mobility or stamina issues. "

"This was my second time staying at this lovely and exclusive establishment. And the key primary reason why I will keep coming back, is the very private ambience the property offers for a very relaxing stay to get away from the real hustle and bustle of the city. This is a real getaway.... And the staff, every one of them, were excellent in their professionalism. They are a great asset to the brand and I am already planning my next visit."