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"Çalışan personelin çözüm odaklı olması👍 Oda temizliği👍 "

"Let me just say if you didn’t know you wanted to stay at a real palace and be treated like royalty, now you need to add that to your bucket list! I originally booked a regular room (I was already happy that the hotel was a functioning palace and I booked it mostly for the Turkish Hamman) but was offered an upgrade at the suite on the Palace side facing the Bosphorus - I am thankful to the sweet lady at the reception that told me about it. The entire butler team, led by Necmeddin along with Erhan, Goksel and Ayhan are impeccable when it comes to customer service (think what you expect to get at a 3 Michelin star restaurant) - and I have stayed at many nice hotels. They always go above and beyond to ensure my parents and I had the most memorable experience, even though it was only for one night. I was left speechless how thoughtful and sweet they all are to ensure the entire experience was as special as possible and of the highest standard - (even the last part with the type of VIP taxi for transfer) and I’m someone that doesn’t get impressed easily given my extensive travel experiences. I would definitely come back to stay the palace suite again for a special occasion - money well spent for the unforgettable and the rare experience you get. Now I need to start looking at where else in the world that I can stay in a real palace!"

"Room and staff excellent "

"Clean nice room "

"My stay was amazing! Amazing property with great staff."

"A really nice hotel, excellent breakfast. Swimming pool is excellent and really close to the emaar square mall."

"yes staff very attentive and room was spotless "

"Very very nice"

"10/10 from staff to everything !! "