Find Hotels with a Pool in Silver Bay, NY

"Coffee was very weak. Breakfast was only a couple of fruit bars. "

"Elsie the breakfast person was absolutely top notch. The front desk person was ok. They never cleaned the room in 4 days. The Tub was not cleaned when I showed up. No WiFi. Old, run-down and generally unkempt inside and out. Never again, too many better options around Lake George."

"The room I was assigned had not been cleaned well, phone didn't work, and the window was broken. I went to the front desk and was immediately assigned a different room. The rest of my stay was great."

"Easy check-in, the cabin has up to date amenities, beds were comfortable. We needed enough towels for each of us, and had missing TP, but got no answer from management when contacting them."

"Clean room "

"Very much so"

"We have stayed at the lodges before and unfortunately, this visit was just not up to their normal standards. It could be that we were in a different building last time that may have been newer and maintained better. There were many small issues this time and a couple of larger issues in the oak tree lodge that we were assigned. Multiple lights did not work, a broken toaster, an oven too dirty to cook in, and blood on a duvet cover just took away from the overall wonderful experience we usually have there. The sliding glass door in the main room was almost impossible to open and the lock on the bedroom door out to the deck was broken. Fortunately while I was locked out on the deck in the cold, my husband was still inside and able to let me in.I will say, that when I notified staff they immediately sent maintenance and housekeeping quickly to fix the issues and everything was tended to but the lock on the bedroom door to the outside was still broken and not fixed. It was surprising to us that they would have a room in this condition and not better checked by staff before having travelers stay in it. The views are just beautiful and the lodge is greatly spacious. We would love to return again and just hope to be in a different building or perhaps try a standalone lodge."

"Staff at front desk are horrible and not welcoming at all! Every time we go no service but we have been going for 12 years so we try to ignore the rudeness at front desk "

"Room was clean. Holes in walls. The physical plug at the desk had been pulled out of the wall partly There was no shower curtain. When i asked about breakfast, the desk person told me there would be no breakfast but they would put together a bag of items. The items consisted of vending machine items i.e...2 chockate chip muffins, rice krispie treet, cheese crakers and a small plastic bottle of Sunny D. This is not what their advertisement indicated. The halls in the building was freezing cold. I would not recommend it to anyone"