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The hotel's central location was a highlight, and the staff were friendly. However, the buffet breakfast was disappointing – very basic with limited options. The room was spacious and clean, but the bathroom was problematic: no hot water despite multiple requests, and the basin was quite wobbly.
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"The receptionists Sheza & Palwashar were really helpful and able to solve problems (such as when drivers failed to show up; a common occurrence in Karachi) though their male colleagues on reception were less helpful. The WiFi was good when it worked but would cut out from time to time. Beds were comfortable."