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"Nice breakfast with gluten free options. Unfortunately, the check in was terrible. Guy at the reception was unpleasant and ignorant. Despite my querries the day before our arrival, nobody from the hotel ever replied. Let alone told us there is no transfer after 10pm and that due to restricted parking one has to walk the bags about a kilometre from the car to the hotel. Not fun when it is late. One is tired and let alone has forgotten something in the car.. Fortunately, lovely lady at the reception called Neve has smoothed things up in the morning. Just that the night staff spoiled what otherwise would have been a fantastic experience."

"This was the most relaxing stay. The thermal pool is a game changer. The spa services were top notch. The brunch was unreal. Staff were lovely. Would absolutely stay again!"

"I had a deluxe balcony room. It’s says queen bed. It was 2 singles pushed together with 2 single comforters. Hated it. No coffee or tea in room. No mini bar Hated the shower you had to climb in bathtub to shower. The shower was on the side of the bathtub. Horrible shower doors Breakfast was ok if you got there ay 8am. If you got there at 9 am most things had gone or were cold. Not one of my favorite stays"

"Very friendly staff and great breakfast!"

"One of the most beautiful hotels I have stayed in!!! We stayed in the panoramic room with private hot tub for a special birthday treat and everything was beyond expectations. Super clean and such a luxurious feel from the decor to the amenities and a delicious hearty breakfast every morning. Do not hesitate to book this hotel! Staff are very polite and helpful, Location was perfect too. "

"A lovely stay at a clean and comfortable hotel. Michael at the front desk was delightful and super helpful."

"Clean with good lake view"

"Great staff."

"Very nice stay, comfortable and clean room, tasty breakfast, helpful staff and wonderful view from balcony, our only regret was that we should of booked a longer stay. "