Sistrans Vacations

"This property is brand new and the shower all filled the bathroom with 1/2” of water the staff was unable to assist. They made piles of towels to block the water from the poorly built bathrooms they are all like this. No concessions could be made by the hotel"

"The hotel room smell was awful."

"The only thing missing was air conditioning. I booked because I thought it said air conditioning but there was none. However, I will say this is one of the prettiest hotels I’ve ever stayed in and the location on the river is amazing. The type of hotel you make a trip just to stay at the hotel"

"The property was very modern and clean but basic in a nice way . The staff were friendly and the location was excellent. Really nice reasonable priced cafe below and excellent supermarket under the hotel , which again was reasonably priced Mittenwald is a very beautiful place ."

"The staff spoke great English and were exceptionally helpful and patient with all of our questions and requests. The building is older and lacks air conditioning (very few places in the area seem to have it) but it is very clean. The older style wood finishings and stained glass windows are very charming. The coin laundry room in the basement was also very helpful. Overall this hotel seems to fit the vibe of the area perfectly. My partner and I would stay here again without hesitation!...

"The staff personnel were all professional, personable and helpful. They provided Laundry service (for a fee) for stays longer than one night. The service was worth it and convenient. Breakfast was World Class with a variety of breads, cheeses, cold cuts, yogurts, eggs, Lox, coffee(s) and fresh fruit! Although about a ten minute drive from the city center it was not an inconvenience at all. The location is great for visiting the Swarovski Crystal Museum which should be a must stop if visiting...

"The Parkhotel Matrei has some of the most attentive and friendly staff I’ve met. The hotel gave off “home” feelings and not commercial hotel. The convenience of a front parking lot, gas station & grocery nearby was great and the rooms were perfect size for me and my many bags, as well as a space for me to get my work done. I was also given a holiday gift bag because they knew I’d be alone for the holiday. Just a great place, words don’t do them justice. Definitely will be returning some day!"

"I regularly travel globally for both business and pleasure usually staying at hotels of this class. The Bergresort has the worst service I ever experienced, a complete contrast to the Alpenpark (owned by the same family) where I stayed twice previously. At this level (4 star superior), rude, staff making customers feel unwelcome and ignored is not acceptable. Don't go to this hotel for a relaxing time. "