Is Holiday Inn Sittingbourne by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Sittingbourne by IHG?

Self parking is available for GBP 5 per night.

What time is check-in at Holiday Inn Sittingbourne by IHG?

Check-in start time: 2 PM; Check-in end time: 5:30 AM.

Where is Holiday Inn Sittingbourne by IHG located?

Located in the heart of Sittingbourne, this hotel is within 1 mi (2 km) of AquaManda and Sittingbourne and Kemsley Light Railway. Milton Creek Country Park and Kent Science Park are also within 3 mi (5 km). Sittingbourne Station is 15 minutes by foot.

Holiday Inn Sittingbourne by IHG Reviews, Deals & Photos 2025

10/10 Excellent

Ronald

23 October 2025

Liked: Cleanliness, staff & service, property conditions & facilities

large comfy room - modern & with the facilities you'd expect

Stayed 1 night in Oct 2025

8/10 Good

Steve

12 July 2025

Liked: Staff & service, amenities, property conditions & facilities

Decent rooms,beds very comfy and good breakfast. Very happy for price paid.

Stayed 1 night in Jul 2025

8/10 Good

Sarah

22 June 2025

Liked: Staff & service, amenities

We enjoyed our stay and it was very reasonably priced for a Saturday night. However, there was red stains all over the carpet in the room and there was one pillow that stank of cigarettes, which is obviously disgusting. We slept ok though and it was quiet.

Stayed 1 night in Jun 2025

10/10 Excellent

Barry

25 November 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean, staff friendly and helpful, food excellent, location and hotel and grounds, very nice.

Stayed 1 night in Nov 2024

4/10 Poor

Rachel

15 July 2025

Disliked: Property conditions & facilities

This place was okay at best. You could tell they have tried to put some work in but haven't met the mark yet. Shelves on wall were falling off and slanted meaning things didn't stay on them, no hooks in bathroom to hang things, bathroom sink tap sprayed when turned on everytime flooding floor each time. Drenched every time it was used. Smelled a bit musty. Advertising Christmas 2025 - stayed July 2025. Very little attention to details. Bathtub frame did not fit properly, yellow staining in bathtub.

Stayed 2 nights in Jul 2025

6/10 Okay

John

29 April 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Poor workmanship in rooms, needs decorating

Stayed 1 night in Apr 2025

10/10 Excellent

Caleb

15 July 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Good price/quality ratio. The staff was exceptionally kind!

Stayed 2 nights in Jun 2023

10/10 Excellent

James

10 June 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent hotel; staff are first class. Thank you Abby and Chloe.

Stayed 1 night in Jun 2023

8/10 Good

Olawale

27 February 2023

Liked: Cleanliness, amenities, property conditions & facilities

Nice and serene environment. Good value for money

Stayed 1 night in Feb 2023

10/10 Excellent

Harvey

16 December 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extrairdinarily friendly and helpful

Stayed 1 night in Dec 2023

4/10 Poor

Colin

10 April 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Unidentified noise in room

There was an unidentified noise in the room we were given which was so noisy that we were unable to get much sleep. We contacted the hotel staff twice in the early hours of the morning but they were unable to resolve the problem and said they couldn’t move us because the hotel was full.

Stayed 1 night in Apr 2025

10/10 Excellent

Gary

28 June 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

weekend break

Hotel looked a bit 'rough' from outside but inside was different. room clean and spacious. staff friendly.

Stayed 2 nights in Jun 2023

8/10 Good

Lynn

20 September 2022

Liked: Cleanliness, staff & service, property conditions & facilities

We booked an accessible room and when the cord alert was pulled inadvertently there was a prompt response. There were several disability parking bays but no advance indication we saw that there was then quite a long pathway to the main entrance although it was possible to ring for assistance. There was a great

Stayed 3 nights in Sep 2022

10/10 Excellent

Nigel

18 December 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sittingbourne special

Very pleasant reception when booking in and booking their restaurant - most helpful. Rooms were very clean and tidy with plenty of space. Our only issue was that the bathroom was divided from the rest of the room by a glass wall, which lit up the whole room when the bathroom was used at night. I’m sure it is a cost effective way of dividing a room, but not very practical if one of a couple needs to use the bathroom in the middle of the night. Food at the hotel was very simple but good and tasty, including the breakfast. Service was also very good, although a bit patronising to be referred to as ‘my lovely’ several times! Would book again though.

Stayed 2 nights in Dec 2023

8/10 Good

Lesley

8 July 2023

Liked: Cleanliness, staff & service

Central location giving easy access to routes toward Canterbury, Dover etc & into London via train. Twin bedroom, clean, comfortable. Good option for short stay, onward travel. Couple of slight negatives - car park entrance, easy once you find it ! Issue with window in my room, either did not seal properly or problem somewhere around frame. Room almost directly over entrance with courtyard dining/drinking area below meant could hear everything as if window open. Not a big inconvenience for me personally but suggest is a maintenance issue which warrants further investigation. Overall very happy with stay & would definitely use this property again.

Stayed 2 nights in Jul 2023

6/10 Okay

Wayne

24 October 2023

Liked: Staff & service, amenities, property conditions & facilities

At this particular hotel you may get an iron but not an ironing board. You may get a body wash bottle in the shower but no actual body wash. You will get a bathroom door but it might not close. Also look out for the comedy sticker on the sink taps that says “Caution! High water pressure” as the water dribbles out. Also be aware that the breakfast hot plates stop being replenished about 30 mins before breakfast finishes. But the complimentary KitKat was a nice touch.

Stayed 2 nights in Oct 2023

4/10 Poor

Ivan

6 July 2022

Liked: Cleanliness

Disliked: Staff & service, room comfort

Noisy neighbours, noisy fans.

Sorry, don't like giving a bad review as they can affect those that do their own job very well, but this stay was not good. Parking great, big on site car park, check-in was ok but no real empathy or engagement from the staff, the room was fairly clean although big orange stain on the net curtains, bathroom was very nice, obviously recently re-furbed, but I was in Room 211, top floor, and for the full time of my stay they have fans on the roof above my room which sounded like a helicopter, all night, and outside my window the neighbours had 5 large dogs, barking for most of the night, I slept for about 90 mins max, tried to get a room move but apparently they were full (not judging by the amount of people in the bar that evening). Sorry but wont be staying here again.

Stayed 1 night in Jul 2022

6/10 Okay

Barbara

9 June 2022

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

Mixed review.

We were impressed with the lady who was clearing and cleaning at breakfast. Her name is Eva . A bit disappointed with the wet room, the floor was slippery and no thought was given to a disabled person using the shower. If you sit to shower the soap dispenser needs to be closer . It also has to be useable for someone with arthritic hands . I couldn’t squeeze it. We noticed when we arrived that the lift had new carpet. 48 hours later it still hadn’t been vacuumed. Little things make a difference. I went to use the rubbish bin outside the entrance and it was overflowing. A nice hotel spoilt by details.

Stayed 2 nights in Jun 2022

4/10 Poor

Verified traveler

27 October 2024

Liked: Cleanliness

Disliked: Staff & service, room comfort

One of the worst Holiday Inns!

Check-in experience wasn't great...no one to greet us at reception, so had to wait a few minutes before someone called to us they wouldn't be long. Lady on reception did not smile, and was not helpful when we asked to change rooms, being told the hotel was fully booked at 5pm so changing room was not possible (we had a problem with our room which was overlooking a very noisy residential area). Coming from a hotel background myself, I know not all guests would be checked in by 5pm, so a switch to another room should have been very possible). The hotel from the outside looked very run down and there was visible water damage on the inside ceilings, including in our room's bathroom. In our room, the bathroom was just seprated by glass pannels (very 1960s/70s?!) Which did not reach the ground, with no lock or handle on door, so absolutely no privacy whatsoever! Was however very clean, I could not fault this. Shower leaked all over the floor when on, so ground was dangerous after use, and any floor towels were soaked through. We tried to call down to reception from our room, but did not manage to get through (possibly no one there yet again?). When we headed downstairs to ask the lady on reception regarding booking a taxi, we were very abruptly told there would be no possibility of getting a taxi at that time. We explained we did not need one now, and so were grunted at and a card simply passed to us without any further word. Breakfast was a long wait for items to be replenished

Stayed 1 night in Oct 2024

6/10 Okay

Cynthia

10 September 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good parking, comfortable bed, courteous staff. However could do with: wardrobe space - drawers, cupboards (the only storage area was an open area for hanging items) healthier choices, more variety and decent coffee at breakfast. less noise from air conditioning vents above the second floor. proper opaque wall rather than glass door and wall to the bathroom.

Stayed 5 nights in Sep 2025

8/10 Good

Thomas

4 August 2025

Liked: Cleanliness, staff & service

Clean and smart

Stayed 1 night in Aug 2025

8/10 Good

Tina

25 July 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting Family

A great place to stay when visiting family in Sittingbourne. Staff friendly and helpful. Breakfast delicious. Got talking to some like minded ladies. Hope to return soon. Thank you.

Stayed 2 nights in Jul 2025

10/10 Excellent

Anita

8 June 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kent break

Jack checked us in and was really helpful. Staff are all so polite and friendly. Bar and restaurant staff work very gard and are really attentive. Would hughly recommend.

Stayed 1 night in Jun 2025

8/10 Good

Chris

30 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay Staff friendly and helpful 😁 Lovely breakfast 🍳

Stayed 1 night in May 2025

10/10 Excellent

John

27 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location & helpful staff. Plenty of parking

Stayed 1 night in May 2025

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