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"Lovely staff who did everything to help me throughout my stay"

"Generally the standard of hygiene could be improved dramatically , just very dusty and dirty in certain areas. They just need to hoover the carpet more. We had a blocked sink and the water wasn’t very warm despite setting to maximum. I understand other guests had similar issues. Positives were - very friendly staff, comfy bed and oreo snacks were nice"

"Stayed two times first time all good second time all ok except for breakfast as large que due to not enough food on full English so had long wait and when fresh arrived it soon went due to queue, wife came back with very little and I went for mine again still long queue waited mentioned to staff told on the way took a while for queue to get food I nearly gave up but I was hungry, so maybe use McDonalds Nxt door in future Shame"

"Hotel and spa was just what we were looking for, unfortunately there was a wedding/reception going on which made for a long wait to check in. Room was very clean and spacious, we had a meal at the racer bar which was good."

"Room cleaned everyday, very helpful staff"

"Great location and good quality hotel"

"Overall a good experience "

"Great breakfast and pool"

"The room was clean and the air conditioning worked perfectly, which made for a comfortable stay. However, my check‑in was delayed because Hotels.com sent the hotel incorrect details for my booking — specifically, the wrong first name. As a result, the staff had to spend time verifying that the reservation was actually mine. Everything else on the booking was accurate except for the first name. I’m not sure how this happened, especially since I’ve used Hotels.com to book this same hotel several times without any issues. It would be helpful if this could be looked into to prevent similar delays in the future."