Ibis London Heathrow Terminal 5

3.5 star property
Travelers gather for drinks at two welcoming bars before starting their day with breakfast and heading out to explore nearby attractions

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Located near Windsor Castle and LEGOLAND® Windsor, Ibis London Heathrow Terminal 5 provides a comfortable base with two lively bars and a restaurant. Guests connect via in-room WiFi and enjoy the convenience of a buffet breakfast at this smoke-free property.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar

Similar properties

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Airport shuttle fee: GBP 7 per person (one-way)
  • Airport shuttle fee per child: GBP 7 (one-way), (from 5 to 12 years old)
  • Secured self parking fee: GBP 12 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a first aid kit

Frequently asked questions

Is Ibis London Heathrow Terminal 5 pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for GBP 12 per night.

What time is check-in at Ibis London Heathrow Terminal 5?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Ibis London Heathrow Terminal 5?

Check-out is at noon.

Does Ibis London Heathrow Terminal 5 provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 6:00 AM–10:30 PM at scheduled times. A fee of GBP 7 per person applies.

Where is Ibis London Heathrow Terminal 5 located?

Located in Colnbrook, this hotel is within 9 mi (15 km) of Thames River, Windsor Castle, and Thorpe Park. Virginia Water and Ascot Racecourse are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

7.8

Cleanliness

5.4

Amenities

7.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 5 out of 11 reviews
Rating 8 - Good. 3 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

Reviews

Verified

4/10 Poor

Philip

Disliked: Staff & service, amenities, property conditions & facilities
After being fleeced by the taxi, we arrived at the hotel via a scrap yard, it lies in the shaddow of a multi storey carpark so we were really looking forward to this stay! At reception we are informed that the hotel is closed for a year. The breakdown in communication was down to Expedia
Stayed 1 night in Mar 2022
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to pend sa night if you're st Heathrow
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

PETER JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was better than expected with just two small exceptions. 1) you get one bath towel which doesn’t really work if there’s two of you and 2) the shower gel dispenser in the shower was totally empty so I wonder how thoroughly they really clean and check things like that. BUT the room was great, the location was great and the price was great so all good really
Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Quite a bit of traffic noise though.
Stayed 1 night in Feb 2022
Verified

6/10 Okay

Alasdair

Liked: Staff & service
Disliked: Room comfort

Not Temrinal 5 but close

It isnt really Terminal 5 and you need a Cab to get there. Building works going on. Helpful staff trying to run to systems.
Stayed 1 night in Oct 2021
Verified

8/10 Good

PREETI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms are big in size.

Stayed 1 night in May 2022
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Verified

8/10 Good

Christine

Stayed 1 night in Apr 2022
Verified

10/10 Excellent

ELENI

Stayed 1 night in Feb 2022
Verified

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021