Smailholm Vacations from AED4,566

My smallish room was on the first floor and had not much space to sit other than the bed. Forget any desire for fresh air, as there was no window to open. What it did have was a door that opened onto a garden area. Unfortunately, it was a common garden area also used by the other rooms. Therefore, unless you wanted uninvited visitors, you could not leave it open overnight when the room was warm and stuffy. The carpet in front of the bathroom door had a large stain. As for the bathroom, it was not cleaned for two consecutive days. Only when I told the manager about it did she come to clean it herself. Lacking much space, not having a window, and questioning the room's cleanliness, I was uncomfortable the entire week. Although I asked for a better room, none were available. When I arrived after midnight, after a long international flight, the night person was hesitant when I asked for assistance with my luggage, but reluctantly agreed to help. In short, the room was not designed for comfort. On the positive side, the hotel is well located and has a pleasant atmosphere. Also, the restaurant food and service were good.

Ms Vivienne was lovely and very hospitable, and knowledgeable of the area and transit systems.

Clean room, friendly staff but the air con wasn’t working properly and there was no dish soap to wash the used dishes.

满足了我们对英国苏格兰优雅老宅的想象，除了不能自己做饭，只有简易的微波炉，其他都很好。由于赶上电梯维修，客服帮忙上下搬运行李到4楼。周边安静，住宅应该有大约150-170年历史，维护翻修很好。