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"Well the room I had to change since it had sex lubricant stains and yes they changed my room but the 3rd night some man tried to break into our room and the front desk told me to leave it alone s"

"Clean, spacious room. Overall good breakfast. "

"Was a female solo traveler and felt really safe here. When I came to check-in and had difficulties with my card, the front desk younger man was very nice and patient with me. Overall the room was clean, neat, and tiny."

"Lovely hotel with very welcoming staff, if highly recommend this hotel! "

"We booked a higher-category double room, but upon arrival the room did not match the photos. The layout was noticeably different — the wall with the window was only half-width, making the space feel smaller, darker, and somewhat cramped. Since we arrived around midnight, I immediately asked the receptionist if we could switch to a room that actually matched the advertised photos. I was told that no such room was available. However, the next morning around 8 a.m., the situation changed. After an initial dismissive response to my wife’s complaint, I approached the reception myself. At that moment, the staff did not realize we were together and I overheard them discussing our case, referring to us as “the guests who want the normal room,” which strongly suggested they were aware that our assigned room was inferior. Shortly after, they showed us another room — one that fully matched the photos and our expectations — and moved us there. From that point on, our stay was satisfactory. Overall, the experience was negatively affected by the initial handling and lack of transparency, despite the eventual resolution."

"The only down side about this hotel is that the train to Amsterdam Central is expensive (about 18 euros round trip) But the hotel is great, just a few steps from the train station, and it only takes about 30 minutes to get to Amsterdam central station. Rooms are very spacious and clean, staff was friendly and helpful. Would stay there again. You won't find a hotel this nice for this price in central Amsterdam."

"Staff was a bunch of idiots who did not care about needs of the client and chose to argue rather than provide some solution blaming Expedia for booking issues. Overall experience is simply bad, no help in baggage and pricing changes. My stay was suppose to be about $667 and was charged well over $900. They blame Expedia for the reservations issue but are unwilling to come to some sort of compromise. I would recommend just stay away and find a place closer to the city."

"It was ok"

"Really nice hotel, short walk to the metro station to get into the centre. Staff were friendly"