Find Hotel with a Concierge in Soma Bay

"We stayed at Jazz Aqua Marine and Jazz Bluemarine in Hurghada and it was truly an amazing experience. The resort is perfect for families, especially if you have kids. The aqua park and water slides are fantastic and kept everyone entertained all day. The service is exceptional. Staff are friendly, attentive, and everything feels well organized. One of the things I loved most is that it’s one of the few all-inclusive resorts in Egypt where you don’t need to queue or hustle for drinks. Everything is easily accessible and well stocked. There are food venues everywhere, with plenty of variety during all main meals and snacks in between, so you’ll never go hungry. The only downside is the beach. It’s very shallow, which makes it great for kids who can’t swim yet, but not ideal for adults looking to swim or snorkel. That said, the rest of the facilities more than make up for it. Overall, it’s a family haven. Relaxing, fun, and stress free. Highly recommended for families with kids. 10/10!"

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"The staff was amazing especially Abd El Hamid from housekeeping and Abd El Baset ( one of the chefs; he had Falafel prepared especially for me At breakfast), beach staff were brilliant. All staff were professional, friendly, helpful, smiley. Sea water was stunning, I had a sailing catamaran course with Mohamed Shaaban who was a genius. Thank you to all the staff and will definitely go back."

"I stayed here for many nights, the descriptions states it has few restaurants. But doesn't state you'll need to reserve 4 restaurants atleast 24-48hrs before.You cannot eat there without booking. There is only 1 main restaurant that has it's operating time. Breaky 7-10am, lunch 1-3pm dinner 7-9.30. There are not any snack places to eat if you have young children and want something for the them to have away from the designated times. Which is a downside to this resort as kids get hungry and need snacks throughout the day or your timings are just different. Ice cream is served daily 3-4pm only. Which is another downside for a 5star hotel. The are costs are extortionate for spa, and gym if you like to use it. You'll have haggle the prices not ideal for the guest. The hotel cleaning is utterly poorly. Our cleaner called Ahmed never changed our bedding, never refilled soaps or change towels. I used to tell him daily but he always ignored me. The reception didn't take the complaint on board either. Then resort itself is beautiful but doesn't hold 5star treatment. Ive been to better resorts and worth the money we pay. This resort is expensive but low standards. The location is futhur out. excursions prices will always be higher with additional costs. Its 45 mins away from airport. 20 mins away from Senzo mall and 1 hr away from Old dowtown hurghada. I've attached photos of the worn out bedding that they still use. Safety issue lifeguards are limited at pools and beachs."

"Staff very professional, nice and friendly "