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"Staff tried to open our door twice around 11PM while we were sleeping apparently to “check the room”. Fortunately we had the mechanical lock engaged so the door only opened slightly. Other than that no problems at all. Clean, modern hotel with great water pressure. "

"This hotel was amazing and exceeded all my expectations. This was my first time is Belgium and the staff were very helpful with direction and very attentive to my needs. I would definitely stay here again and recommend to others travelling to Brussels. "

"Was amazing, novotel Brussels is the best ever, very near to all the restaurants and beautiful spots. "

"Hotel in a great spot for linking up with other cities via the Eurostar or rail network - not a great hotel to walk into Brussels from as area is quite run down. Staff very friendly, room very comfortable and food delicious. Would use it as a base if back in Brussels again (using the train to go into the centre) "

"Beautiful hotel. It was quite warm and we couldn’t adjust the heat. Very noisy with the window open, on the weekend."

"Our reservation included a very delicious breakfast buffet, and transfer to the airport, both without an additional fee. However, there was no pickup from the airport to the hotel."

"Clean and safe area. Near Parlamentarium. Many local grocery stores and restaurants closed in the area. Hotel was clean and staff were nice"

"Stayed 2 nights here after 2 nights in Bruges. First time in both and while I knew what i was expecting in Bruges (thanks to one of my fav movies 😉), Brussels was a bit of an unknown. The Hotel was such a great place in a great location. Check in and out was online and our room on the 14th floor had great views of the city. The only gripe was the bathroom isn’t totally private. I knew this but my partner wasnt keen on the set up. Room was spotless and the central console for the lights and black out blinds was handy. I used the new technogym which was only upgraded in March past so all the equipment was as new. Enough machines and weights to tick over on your stay. The spa was like new too and though I didn’t pay for any treatments, i used the steam room and sauna, included in our stay. Buffet Breakfast was good quality and plenty of choice for all. If we return to Brussels the The Hotel would certainly be revisited. "

"Clean and great location"