"The communication with the provider was completely unprofessional and bordered on deceptive business practices. The booking information clearly stated that check-in instructions would be sent 24 hours before arrival. Nothing was sent. Despite more than ten attempts to contact the company, nobody responded. Only after filing a second complaint with Hotels.com did they finally send the instructions, and that happened in the afternoon on the day of arrival.
The address we received was...
"Very nice views close to Jelenia Gora , close to Japanese Garden / Park . This is not a place where You will go for all convenience . It is a more of resort than a regular hotel, if U R looking for more of the hotel like experience this one it is not . More for families with kids for longer stay . Kitchen is fully stocked , wood stove , lots of cabinet space ....nice but not necessary my type of place . Spa , pool, some other services on site .Clean overall , staff is very welcoming"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.