2/10 Terrible
Darryl
5 Jun, 2024
Disliked: Staff & service
My flight got cancelled, so I went back to Casa Valeria and the lady at the front desk charged my a outrageous amount to stay one more day $300 us, and didn’t tell me it was going to be that much, as I had just stay there the previous 5 days on my booking with, Expedia, she also charged my for items from the mini bar I didn’t even eat or drink, she was very petty and I didn’t appreciate it, I wish that she would be address about her poor service, I stay at this hotel 4 in the last year, I was hoping for better service then that, I will NOT be going be the Casa Valeria again
Darryl
Stayed 5 nights in May 2024