Find Hotel with a Concierge in South Florida, FL

"I paid $1,000 a night to stay there and was not permitted to enjoy most of the amenities - I was there during some POSSIBLE Conference. Not to mention the resort fees and taxes I had to pay on top of not being able to enjoy the resort. The experience was unacceptable!"

"While the lobby and bars make a stunning first impression, the guest rooms are a massive disappointment. The accommodations feel stuck in 2010, appearing dated and dingy rather than upscale. Housekeeping standards are severely lacking; our shower curtain was covered in mold and mildew, which is unacceptable. Furthermore, the balcony was in terrible condition and lacked quality seating. The service at the pool area was equally frustrating expecting one staff member to serve hundreds of guests is unrealistic. Consequently, our food was delivered to the wrong table, and we endured a two-hour wait for basic beach snacks. This property has potential, but the guest experience currently fails to meet even basic expectations."

"Great property. Enjoyed the amenities and location. "

"This place was excellent, the location is perfectly centered next to Southpoint and Lincoln Avenue, along with Whole Foods right across the street. Everything was fantastic other than the 3 day fire alarm, that was miserable 3 out of the 10 days I stayed. I wish I was informed before."

"This hotel was better than I imagined. The reception and amenities and Suite were so nice. I will definitely be back. I never expected such nice accommodations and especially a Suite for the price. This will be my go to hotel for Miami."

"Excellent location. Great staff!"

"Elevator was broken for several days. The staff definitely helped with our luggage for checkout but the rest of the time we used the stairs. Still not so bad but the gates on the stairs did not lock properly so it gives the impression of a property that is not well maintained."

"Loved the pool"

"Our room view was great. But our room was not taken care of properly. I didn't like the sound of the air conditioner, or the temperature control. We had to request toilet paper after 2 days, we also didn't have a trash can for 2 days and had to find a housekeeper to get one, and we had a problem with ordering food service because the phone didn't work 1 day. Beside these, we also ran out of shower soap the last 3 days, so we used ours and had to request water and sugar for our coffee. Additioally, we didn't like the way the pool water looked at times. It seemed to be cloudy to me. Staff was great though. "