Search Hostels in South Hinksey

"To get approval to stay was so complex with passport photos for all and then after that selfies with passport photo required which was very odd. Then on arrival the Klevio electronic key didn’t work Despite many attempts. The key box had been ripped off the wall. The external part of the house was appalling. Finally soneone came and let me in. The WiFi didn’t work and phone signal poor. The garden was full of weeds with burnt out wood wall shelf. The dishwasher didn’t work. The tv didn’t work....

"Our main comment is that the email confirmation for our booking specified pastries each day for breakfast, which we therefore believe we had paid for, but there was no breakfast available and no information about this or use of the kitchen in the property. This suggests a problem with how the rooms are advertised on your app ir with the company who run the property. We would appreciate some clarification on this point, please."

"The property has everything you need for living for an extended period of time. Going up somewhat narrow stairs is required. There was the sound of some sort of animal clawing in the walls or window. I didn't read the notice that I needed to ask for checkin instructions 72 hours beforehand until the day before departure. I ended up making 5 international calls upon arrival in order to checkin. There are systems that provide this information automatically. Water was dripping inside the...