"- Mandatory “Urban Experience Fee” of $30 + tax per night was not disclosed prior to booking - Room was not cleaned (for a day) despite no DND sign and leaving in the morning - Room service knocked loudly at 8:30am (another day) and woke us up - Hotel ran out of bottled water - Window’s screw came out when opening window. Very old frame Overall, an initially delightful stay that ultimately disappointed. Would not come back"

"We need to call reception to clean tje room"