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"Clean,Staff was nice"

"Property was under construction with work starting before 8 AM. AC in the room was horribly loud and did not work. Overnight parking was $10 and was not mentioned on Expedia’s website. On a positive note the location is phenomenal. 1 block away from Old town. 5 minute walk to the Golden 1 center. Maybe when the construction is done it will be better."

"I like everything but no water in the refrigerator."

"Upon arrival there was a huge wedding party at the entry blocking all foot and veh traffic. It's already valet only. I got checked into a room DIRECTLY under the rooftop bar where the wedding was. She never even told me about the wedding or details or noise advisory. I get to my room and there's a rave going on with crazy amplified sound. I eventually get moved to then learn the entire rooftop bar is closed and no access. Oh and also they are closed until Wednesday. No pool, no comfortable lounge area besides the check in lobby, no parking, restaurant is wildly over priced. My mother's day get away was awful. Thank you Hyatt Centric "

"Customer service is horrible. Staff is not friendly or helpful, long wait times for any concerns that need to be addressed. The hotel is advertised as a convenient location for customers traveling in and out of the Sacramento Airport but amenities like breakfast are not offered until 7am. If you have a flight that leaves at 8am or even 9am you have over paid for a hotel that makes it difficult to take advantage of the amenities advertised as part of the hotel package. The hotel is clean."

"We had a great time ❤️"

"Fantastic hotel... loved it, heading back soon. "

"There was duck poop in the pool and bathtub. Water was not working right"

"It was just ok. The staff was nice to us, and the room was clean. However, there was no shampoo or soap in the shower. That was true for all three rooms I rented. My wife didn't like the smell of the room, but I think that was just a personal opinion; I was ok with it. The gated location was nice."