Search Apartments in South Sterling

"Nice place but needs a lot of improvement. The staff was very nice and friendly."

"We wanted to enjoy the amenities, specifically the pool but we didn’t. The water was cold. Also, we tried ordering food by the pool but the staff said they only take orders until 5:45pm, we got there at 5:50pm."

"I was very disappointed with our overall experience. This was our first stay here, and unfortunately, it will likely be our last. Upon arrival, we encountered several cleanliness issues in our room, including dirty linens, a cleaning rag left behind from a previous guest, candy wrappers and crumbs on the floor, and hair in the sink. It took four separate conversations and over three hours for these issues to be addressed, and there was no effort made to compensate for the inconvenience. The check-in process was also frustrating, with a line that took over 45 minutes. Additionally, while there is a $25 parking fee, finding a spot was difficult and added to the inconvenience. On a more positive note, we did enjoy Aquatopia. The water rides were great, and the lazy river was especially fun. However, the wave pool appeared to have murky water and did not seem well-maintained, as I noticed multiple bandaids floating in it on consecutive days. The restaurant at Aquatopia also had long wait times (30+ minutes) and appeared to be understaffed. I hope this feedback is helpful in improving the guest experience moving forward."

"My room had no iron , and no hand soap was disposing.."

"I stayed here with the kids and they had a great time. The staff was friendly and the service was excellent. The hotel itself was clean and comfortable, and the location was perfect, close to everything we needed. Definitely a great place for a family vacation."

"Fun stay with cool outdoor and indoor pool."

"So clean room and staffs are so responsible. Excellent stayed! "

"The rooms could be better. But overall it wasn’t bad. I enjoyed my stay. Staff was great. "

"«This visit was fantastic—I enjoyed every moment. The place was spotless and smelled fresh, and the bathroom was exceptionally clean, well maintained, and very spacious. The amenities were excellent and exactly what I needed. I will definitely use them again and highly recommend them if you’re in the area. Don’t let the negative reviews discourage you; I didn’t experience any of the issues mentioned.»"