"For it being a resort chain, we expected more seamless service and better maintenance standards - the chairs at the Greenhouse were very stained - makes a difference to just steam clean them once in a while considering it’s a high-end resort. The staff didn’t track shuttle reservations which caused stalls and delays. Overall it was a good stay but minor changes would improve guest experience significantly."

"Very friendly staff and room is clean, the location is also great, easy walk to the BTS station. Also this location is easy to get grab, traffic is smooth."