Find Hotel with a Concierge in Southeast Florida, FL

"Room was runned down. Damaged and dirty doors, towel hooks falling apart, carpet floor transitions pocking thru. Showers not cleaned after cleaning crew was done. Overall impression. I am not sure how is this facility labeled as 5 star hotel. "

"While the lobby and bars make a stunning first impression, the guest rooms are a massive disappointment. The accommodations feel stuck in 2010, appearing dated and dingy rather than upscale. Housekeeping standards are severely lacking; our shower curtain was covered in mold and mildew, which is unacceptable. Furthermore, the balcony was in terrible condition and lacked quality seating. The service at the pool area was equally frustrating expecting one staff member to serve hundreds of guests is unrealistic. Consequently, our food was delivered to the wrong table, and we endured a two-hour wait for basic beach snacks. This property has potential, but the guest experience currently fails to meet even basic expectations."

"Rooms and everywhere were dirty. Non walkable area - need a car to go to any place even near by."

"Good"

"This place was excellent, the location is perfectly centered next to Southpoint and Lincoln Avenue, along with Whole Foods right across the street. Everything was fantastic other than the 3 day fire alarm, that was miserable 3 out of the 10 days I stayed. I wish I was informed before."

"This hotel was better than I imagined. The reception and amenities and Suite were so nice. I will definitely be back. I never expected such nice accommodations and especially a Suite for the price. This will be my go to hotel for Miami."

"Excellent location. Great staff!"

"Loved the pool"

"Our room view was great. But our room was not taken care of properly. I didn't like the sound of the air conditioner, or the temperature control. We had to request toilet paper after 2 days, we also didn't have a trash can for 2 days and had to find a housekeeper to get one, and we had a problem with ordering food service because the phone didn't work 1 day. Beside these, we also ran out of shower soap the last 3 days, so we used ours and had to request water and sugar for our coffee. Additioally, we didn't like the way the pool water looked at times. It seemed to be cloudy to me. Staff was great though. "