"The hotel room was absolutely gorgeous! I was pleasantly surprised to receive an updated room, which was spacious, beautifully appointed, and very comfortable. My only criticism was the check-in experience. Upon arrival, I stood at the front desk for approximately two minutes without being acknowledged while the employee engaged in conversation with another staff member directly in front of me. A simple greeting or acknowledgment would have made a much better first impression. Aside from that initial interaction, I had a wonderful stay and was very pleased with the room and overall experience!"
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