"It’s a beautiful hotel—well-presented, clean, and overall lovely. However, the staff experience was disappointing. We arrived for check-in after 4 PM (around 4:30), and our room wasn’t ready. We had an event at 6 PM and needed to prepare, yet we waited 20 to 30 minutes. While they offered two complimentary drinks, I would have preferred timely access to the room. Additionally, they charge around $45–$50 for an “urban experience” that includes a house car service. When I requested the house car...

"Staff most kind and helpful. But the shower in the room needed to be fixed as well as the thermostat. Still- best place to stay in Santa monica"

"Our stay at the Fairmont Grand Del Mar was comfortable and convenient. The property is beautifully landscaped and feels upscale without being pretentious. The room was clean and well-appointed, with a comfortable bed, quiet atmosphere, and a pleasant view. Staff were courteous and responsive to requests, though some interactions could be improved for consistency."

"The location of the hotel os convenient and the staff is very accommodating and attentive."