"Staff is very kind and helpful. Everyone smiles, My kids have lots of fun here. Club lounge is the best thing I love in the hotel. Will stay again definitely next time. Thank you."

"We recently stayed at the Omni San Diego Hotel and had a mixed experience. We paid extra for a Bay View room, but unfortunately the view was mostly of the railway tracks, with only a small glimpse of the bay. Had we known that this was what "Bay View" meant, we wouldn't have spent the extra money for the upgrade. Our room was also directly above the pool, where loud music was playing for much of the day when we arrived, making it less relaxing than we had hoped. That said, there were...