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"Clerk on 3rd shift was very helpful"

"I was disappointed with the breakfast...no scrambled eggs and bacon...no biscuits and gravy... didn't really care for the omelette served...no cinnamon rolls."

"The towels, sheets, mattresses and pillows are new and well maintained. The view from the window in the rooms of the A wing facing the lake is beautiful. The floors were dirty on all the corners of the room and the first room we were offered had the door broken into and it wouldn’t lock. Staff was helpful to immediately relocate us, but for a family with kids already tired from the road, it really bothered me. The carpet was dirty and stained socks, shoes or flip flops are a must everywhere. The breakfast is not included and definitely not worth at all what we had to pay for. No variety of items, the bakery items were stale and old and what was supposedly prepared in the kitchen was hard and had no flavor. The hot items were cold and tasted like previous day food. The hotel as a whole is dated and it has this dirty look everywhere, it was probably really nice in the 90’s (?) but now it’s just running on fumes. The pictures look a lot better than what it really is. Kids enjoyed the pool, chlorine concentrations were quite high given the smell. If we go back to Louisville I’m definitely staying elsewhere."

"Staff was not efficient in the English-speaking language"

"Great experience"

"The most disgusting place I have ever been to in my whole life, starting with the pubic hair in the bathroom everywhere and found some pubic hair in the sheets of the bed, then the shower curtain had multiple rips and so did the curtains, the dresser draw was broken and i couldn't put my clothes in it, The staff did nothing, The manger threatened to call the cops and we paid $488 for 3 nights to be treated like this which was outrageous and the pool wasn't even nice."

"Smelly room. Dirty bathroom sink. Beds were clean"

"The staff was friendly, and the place was clean. Since we only stayed for the night, we didn’t use any of the kitchen amenities. They had a full-size fridge, so you could make homemade meals. Sam’s Club and Walmart were just down the street, providing easy convenience."

" The key for the first room was t working so they moved our room. It was dirty with lots of other peoples hairs, stains in the sheets, dirty floors and smudges and fingerprints all over. It seems like they only put new toiletries and fixed up the dirty sheets but we were so exhausted we dealt with it😭 Very poor experience for the price:( Do not recommend. The best thing was the breakfast which was pretty good for a hotel"