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"My room was small, but had an amazing view of the lake. However, there was nor working ice machine on any of the floors. Had to ask seveal staff where the ice machines were and each one they sent me to was out of ice. NOT acceptable! The television reception was horrible..all channels were out of focus. Stayed there for Shamrock Shufffle and have stayed there for the past several years...they have ALWAYS had late check out for participants of the event. Now apparently, there are new ownera and they no longer offer that. But the front desk staff was rude when we asked about it and at first claimed he didn't know what I was asking. After he appeared to look something up, I asked another front desk staff memeber and she said "we're have new owners and they don't do that anymore" Tha's unfortunate, because now I will stay elsewhere when I come to the city."

"Beautiful hotel, well appointed rooms, friendly staff. "

"Stayed here for two nights and I really enjoyed it. Nice view, friendly staff and everyone was welcoming at all times. Definitely would go back."

"Great hotel and proximity to everything in downtown. Friendly staff who greet you every time. "

"Our room was very clean and tidey. "

"lovely hotel "

"Convenient location, check in was smooth and fast staff was polite and professional "

"Clean room"

"Not the value it used to be. They offer so-called freebies, like happy hour drinks and breakfast but don't staff with enough people to cover the hundreds of guests that come to partake. Been coming to Embassy Suites for 28 years but this time was the last. Too many other choices "