"Extremely disappointed. Advertised as one thing (apparently Hotels.com won’t let me say what, so I have had to re word my initial complaint), when I checked in, I was given something completely different. Suffice to say, when I booked I was not expecting to be staying in a bedroom in someone’s house. Unable to get a refund dispute the proof I supplied that the booking was misrepresented. Please avoid Hotels,com are fantastic, had countless enjoyable experiences when booking with them. This...

"Lovely setting, and wonderful opportunity to pop next door to see the raptors (and to hear them during your stay!). The accommodation is basic (think university halls of residence) but a reasonable size, the bathroom of the unit we had was huge. Bedding was clearly very clean and there were plenty of towels supplied. Bit tricky (ie impossible) to seat three people at the table - there were two chairs and a stool from the dressing table we could have used, but the table was tiny. There was...

"The apartment was well equipped, and very spacious. Two bedrooms, two bathrooms, dishwasher, washing machine, etc"

"Room was ok but there were no towels not even a tea towel. It was clean and comfortable but bring a towel! Very close to town centre and the med restaurant under it was brilliant! I had to contact them to get the code. "

"Breakfast is the problem. We were told that Sunday there is no breakfast, which is not written anywhere on the website; so we had to have - and pay for - breakfast somewhere else. Then, when we had breakfast the other days, we were asked to order the evening before (not written on Expedia as well) and what we were given was barely enough. We all had to spend extra money to reach a very minimum bearable breakfast - as we are people who were in Peterborough to work, not holiday."