"Lovely, family-friendly"

"This hotel was very poorly maintained. The hot tub was shut down, and I purposely booked this hotel because it had a hot tub. I also booked it for the fitness room, but the equipment was awful. If I had known the condition of these amenities, I would not have booked this hotel. The breakfast options were also very limited, and the bread and muffins were stale. The egg patties were rubbery as well. In addition, when I checked into my room, the refrigerator was not working. When I informed the...