"When I checked in, I was told there was no room currently available even though I reserved one. I had to wait for one to be cleaned. The one we were given ended up still being dirty with everything stripped from the beds and piled into a corner, dirty towels on the floor in the bathroom, and trash. Ended up calling down to the front desk and being told to come back down. Went to the front desk to wait for another room to be available. Finally got one. Proceeded to go down to the pool and hot tub...
"The floor was dirty and clearly not taken care of before arrival. The tub was leaking so the floor was constantly wet while we stay. Couldn't walk around with long pants or without shoes on. On top of that the TV remote didn't work and we were told there was nothing they could do about it. The bathroom door was painted over so many times it could even be shut all the way and the rooms were definitely not sound proof which made it an absolutely terrible couples get away. The tub itself was very...
"Staff was nice and welcoming. Complimentary breakfast included a variety of options. Room was clean and comfortable. Discounts for restaurant next door was useful, Hotel is close the mall, many other retailers, and the casino. Parking lot is shared with another hotel, which may limit parking spaces."
"They did not have the room I booked on Expedia available. I had booked a king size handicapped accessible room with a walk in shower. They only had a room with two queen size beds and a shower in the tub. I’m handicapped and have a lot of difficulty stepping into a tub. Also I find the policy of only servicing rooms every other day unacceptable."
"A party started above our room at about 9:30. A really loud party. We called the front desk - they said they would talk to the guests. 10 minutes of peace followed by a louder party. We called the front desk at 11. Basically told they could only call the guests again, but had been hung up on the first time. 10 more minutes of peace followed by what sounded like a full circus. Called front desk at midnight and demanded a different room. Told 'not our protocol'. Called the police, who...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.