Fortune Resort Heevan - Member ITC's Hotel Group, in the picturesque Nishat-Shalimar area, offers a serene getaway with continental breakfast and a beautiful garden. Unwind at Sunsha spa with Ayurvedic treatments or enjoy international cuisine at Cafe Chinar; stay connected with free in-room WiFi and dry cleaning/laundry services.
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for INR 2500 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Airport shuttle fee: INR 2500 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: INR 2500 (one-way), (from 14 to 17 years old)
Rollaway bed fee: INR 2500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Is Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group?
As of 20 May 2026, prices found for a 1-night stay for 2 adults at Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group on 6 June 2026 start from AED 581, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group?
Check-in begins at 2 PM. Late check-in is available during limited hours.
What time is check-out at Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group?
Check-out is at noon.
Does Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of INR 2500 per vehicle applies.
Where is Fortune Resort Heevan, Srinagar - Member ITC Hotels' Group located?
Located in Nishat-Shalimar, this spa hotel is within a 15-minute walk of Dal Lake and Mughal Gardens. Nishat Bagh and Shalimar Bagh are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Excellent hotel in Srinagar
Quite atmosphere
They up graded one birthday celebrating friend to a suit n decorated the room
Nice polite staff
Good food at good prices
Good pan India breakfast
Really more tourists should visit Kashmir
The people are friendly n will do even better
Fortune Heevan is a very comfortable and nice property in Srinagar. The rooms are clean, well designed and spacious giving a view of the well maintained gardens. Food is excellent with local cuisine on the menu and a separate restaurant just offering Peshawari cuisine. Staff is courteous, with special mention of Khalid at the restaurant who took very good care of us.
The hotel is within walking distance from Nishat and Shalimar gardens, however since there is no walking path and the road has moving traffic, walking is not advisable. Sharing cabs are available.
Would highly recommend this hotel.
Small beautiful boutique hotel in heartof Srinagar
We stayed at this hotel for one night from 8th September to 9th September before starting o our trek in Sonmarg. It is a boutique hotel having 39 rooms.
Location is just perfect very close to Dal lake and Nishad garden. The staff is very friendly,, from front desk to room service to restaurant. They go out of their way to help you. Their cab service was also excellent. Food was very tasty at Peshawari Restaurant. Their breakfast had a good spread.They have a huge garden in back of hotel which is beautiful. Their Gym is of good standard.I will recommend this hotel if you are going to Srinagar. We had also booked same hotel for our return journey from trek.
Manish
Stayed 1 night in Sep 2021
Verified
6/10 Okay
somyen
10 June 2024
Liked: Cleanliness, staff & service
Food was really average. Was not expecting this from ITC. Stay was ok. Lot of issues with the room given starting from power points, to electricity to AC to old water kettles. I had to call their staff number of times to get it sorted.
For the money they are chanting , I would say it’s an average property.
No facilities for entertainment or activities. No heater during cold weather. Restaurant staff prioritised a group of guests over us even though we paid for the stay and service. Overall, not worth the money and could have chosen other options.
This property does not warrant a 4 star tag! Rooms are very badly maintained. Upholstery is torn. Horribly cold. Not comfortable at all. Food was also below par( we ordered Kashmiri for dinner). Breakfast buffet was sad. Service at reception was below average.
Verified traveler
Stayed 1 night in Oct 2021
Verified
8/10 Good
Verified traveler
30 December 2018
Liked: Cleanliness, staff & service, room comfort
Hot Water availability issues on some days. Enjoyed our stay and Food was good.
Verified traveler
Stayed 6 nights in Dec 2018
Verified
8/10 Good
Verified traveler
7 September 2018
Our stay at Srinagar !!!
Our 3 days stay were very good.The service & the food were satisfying for us.