First off, the house itself is gorgeous, the neighborhood, landscape all quiet beachy, totally awesome! Now, they forget to tell you cell phone reception and coverage is horrible in this particular neighborhood/cottage. You literally have to stand in ONE spot on the upper deck to make a phone call. Now, if the cottage had wifi service(which advertised as did) wouldn't be an issue. Check in was Friday at 4 the rental company closes at 5, better hope there isn't a issue, because the 9-5 people in the office, didn't give a crap that we had issues, they played phone tag with us till 5pm, guess what happens, office closes(they could care less) now the after hours people did there best, with no resolve. So Friday night we had no cable TV, or wifi, or phone service (pretty much off the grid) and to top it off the A/C quit working in the middle of the night. We wake up Saturday morning to 84° in the house. It was noon on Saturday before we got A/C working and at least Cable TV, never got internet. Other than that very quiet relaxing atmosphere, 5 min walk to the beach, or 10 min drive to downtown St. Augustine. Maybe the Property Managers should spend a lot more time, managing the properties, instead of collecting money and half assing things (my opinion)