Search Vacation Homes in St. Helens

"Room was clean, staff were friendly. Hot tub wasn’t working correctly which was a little frustrating but obviously out of their control. Breakfast was ok, your typical hotel breakfast but there were many choices! Would stay there again! "

"Clean room helpful staff quite very high standards "

"The room wasn’t clean, sheets and bedding smelled like they weren’t washed. Staff was only alright, I’d say the kitchen staff was nicer and made an excellent breakfast."

"It was great"

"Breakfast was fresh with hotbar. Get there before 9.30am as the staff start clearing things at that time. Room was clean enough. Had a slight mildew scene after shower. Staff were very friendly. Location is right near expo center, but i would not walk there as you would need to walk past a *lot* of people struggling with addiction to reach it."

"The room was spacious, clean, and the beds were so comfortable! The continental breakfast was very good with waffles, chocolate waffles, and a fresh yogert machine! Plus bacon, sausage, potatoes and eggs. Lots of other things also. The pool area was very clean as was the hot tub. Unfortunately we went about a half hour before it closed so it was pretty dirty from being used all day long. The staff was helpful and nice. All in all this is not the 1st time i have stayed here and it will not be the last. ⭐️⭐️⭐️⭐️⭐️"

"Water pipe broke no one had any water in the whole hotel, wouldn’t comp, or send to a sister hotel"

"Property advertises a pool and hot tub. Neither was available due to extended renovations. This is false advertising and I should be refunded. Hotel staff totally unapologetic. Property in poor condition throughout. Drop ceiling panels missing, with pipework and insulation visible. Toilet doesn't flush reliably. Bathroom sink drains slowly. Baseboard fell off and is sagging loose. Unattended exterior doors, that nominally have keycard security, open without a keycard scan. Look elsewhere."

"It's very nice that they offer you a bottle of champagne when you arrive. Rooms are clean stuff is polite. I did not use any of the amenities but looks like plenty of people were enjoying them. Restaurant has great food spendy but good"