Marina Metro Hotel

Property class: 3

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Reviews

8.0 out of 10
Very good
Located close to King Street and St. Helier Central Market, Marina Metro Hotel provides a terrace, a coffee shop/cafe, and a bar. Free WiFi in public areas is available to all guests, along with conference space and a restaurant.

Popular amenities

  • Parking available
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Double Room, Ensuite (with Inland View )

A hotel room with a large bed, two red pillows, a framed picture on the wall, a bedside lamp, and a door leading to a bathroom.

Double Room, Ensuite (with Inland View )

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ensuite (Partial Coastal View)

A hotel room with a bed, a bedside table, a desk with a chair, a window with curtains, and a door.

Double Room, Ensuite (Partial Coastal View)

10.0 out of 10
Exceptional
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Ensuite, Sea View (with Direct Sea View )

A hotel room with a large bed, a view of the sea, and a framed picture on the wall.

Double Room, Ensuite, Sea View (with Direct Sea View )

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room, Ensuite ( (4) with Inland View )

A hotel room with two beds, a desk, a telephone, and a door.

Quadruple Room, Ensuite ( (4) with Inland View )

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 King Bed

View all photos for Single Room, Ensuite (Partial Coastal View)

A hotel room with a bed, a shower, a toilet, and a door.

Single Room, Ensuite (Partial Coastal View)

  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Ensuite ( (3) with Inland View )

A hotel room with two beds, a desk, a chair, a television, and a wardrobe.

Suite, Ensuite ( (3) with Inland View )

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 King Bed

View all photos for Twin Room, Ensuite, Sea View (with Direct Sea View )

A hotel room with a large bed, a desk with a telephone, a chair, a radiator, and a window with curtains.

Twin Room, Ensuite, Sea View (with Direct Sea View )

  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Ensuite (Partial Coastal View)

A hotel room with a large window offering a view of the sea, a bed with a yellow quilt, white bedding, and a wooden headboard.

Twin Room, Ensuite (Partial Coastal View)

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Ensuite (with Inland View )

A hotel room with two beds, a desk, a chair, a bathroom visible through an open door, and a ceiling light fixture.

Twin Room, Ensuite (with Inland View )

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

St. Helier is home to Marina Metro Hotel. King Street and St. Helier Central Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Jersey Zoo and Jersey Lavender Farm. Port of Jersey and Elizabeth Castle are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as fishing and other activities like birdwatching. Visit our St. Helier travel guide
Map
The Promenade, Havre Des Pas, St. Helier, Channel Islands, JE2 4UQ

What's nearby

  • The entrance to Central Market with ornate red gates and hanging flower baskets.
    St. Helier Central Market
    14 min walk - 1.2 km
  • A coastal fort with a flag, a beach, and a clear sky.
    Elizabeth Castle
    3 min drive - 2.1 km
  • Havre des Pas
    1 min walk - 0.1 km
  • King Street
    14 min walk - 1.2 km
  • Port of Jersey
    20 min walk - 1.7 km

Getting around

  • Jersey (JER)
    15 min drive

Restaurants

  • The Good Egg
    3 min walk
  • Lilly’s Mini Market
    12 min walk
  • Lamplighter
    13 min walk
  • Bohemia
    8 min walk
  • Legends
    11 min walk

About this property

Marina Metro Hotel

  • Hotel near St. Helier Central Market
  • Located close to King Street and Elizabeth Castle, Marina Metro Hotel provides a terrace, a coffee shop/cafe, and a bar. In addition to conference space and a restaurant, guests can connect to free WiFi in public areas.
  • Additional perks include:
    • Breakfast (surcharge), self parking (surcharge), and smoke-free premises
    • 1 meeting room, a computer station, and luggage storage
    • An elevator, table tennis, and a front-desk safe

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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Breakfast available for a fee: GBP 10 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Table tennis

Family friendly

  • High chair

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: GBP 110.0
  • Christmas Eve (December 24) Gala Dinner per child: GBP 70.0
  • Christmas Day (December 25) Gala Dinner per adult: GBP 110.0
  • Christmas Day (December 25) Gala Dinner per child: GBP 70.0
  • New Year's Eve (December 31) Gala Dinner per adult: GBP 110.0
  • New Year's Eve (December 31) Gala Dinner per child: GBP 70.0

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: approximately GBP 10.0 to 18.0 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Marina Metro Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Marina Metro Hotel?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Marina Metro Hotel?

Check-out is at 10:00 AM.

Where is Marina Metro Hotel located?

Situated in St. Helier, this hotel is within a 15-minute walk of King Street and St. Helier Central Market. Port of Jersey and Elizabeth Castle are also within 1 mi (2 km).

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Reviews

Marina Metro Hotel Reviews

8.0

Very Good

8.2

Cleanliness

8.6

Location

8.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 35 out of 96 reviews
Rating 8 - Good. 34 out of 96 reviews
Rating 6 - Okay. 17 out of 96 reviews
Rating 4 - Poor. 7 out of 96 reviews
Rating 2 - Terrible. 3 out of 96 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the seafront. On a bus route but only 10 minutes walk to the town centre.
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the sea from the seated area (breakfast, dinner, supper, drinking, and the open air swimming)
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel sits right along the promenade with easy access to the water. The views from the promenade are sweet. The hotel is dated but well maintained. The bed I had seemed well used but comfortable enough. Check-In was efficient but to be honest I did not get a smile or feel much appreciated for choosing their hotel. The rest of the staff were helpful and warm. Breakfast was very good. There is access to two small convenience stores nearby. The closest closes at 21:00. Public busstops are nearby. There are a small handful of restaurants within walking distance.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice for a short stay. Food was excellent. Bedroom a bit tired
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
It is a blast from the past but at the same time it's one of the most affordable ones. Location is good next to the beach and some spectacular restaurants (not the one inside this hotel). Short walk to the center via tunnel and buses go by regularly. Single room was decent but had some weird stuff in it like a blow dryer next to the bed and a shower from the 90s. No AC or a fan, so prepare if it is warm. Breakfast is great. You choose from the list and they bring you whatever you ordered. Very friendly staff!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and polite ,location good close to town, amazing view over the bay from room
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location right by the seafront with regular bus links to both St Helier's and Gorey.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is right on the sea front, and our bedroom window had an amazing view over the bay. The staff were very friendly and helpful and the food was lovely and plentiful.
Stayed 7 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
character hotel, friendly staff , entertainment at weekend, great sea views
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel. Brilliant location. Clean, staff helpful and friendly. Will definitely return
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Hotel was very comfortable and haven’t had aa better sleep for years. Would definitely come back again.
Stayed 4 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners attention to detail demonstrates just how much they care about guest experience. From information on welcome at reception to the information in the room and the staff are all very welcoming and helpful. The direct view of the sea from the room alone was so much value for money and it was so nice to have such a wide range of options for breakfast - the egg hollandaise was delicious. There was a very slight issue a cleaner had missed but owner resolved immediately and it's the type of establishment I'm sure they've added it to their checklists. I am a non-smoker so could not use the terrace space - when the hotel and adjacent venues were busy and lots of smokers around at least. I'm sure hotel would help with info on quieter times/less smokers around if you needed. I would most definately stay again.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Patricia, Roy and all staff were incredible. So helpful and the food was amazing.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Position Dining bar Good bedroom Really enjoyed marina Metro More Carpet shampooing
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo traveller. Great breakfast option and view. One of the most affordable choices in Jersey.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here. The hotel is very convenient and it is by the beach so I had an incredible view each day I stayed there. The staffs are friendly and helpful. They serve quality food and I enjoyed the fresh oysters the most. My room is spacious for a single room and the bed is very comfortable. It’s very accessible to public transport. This hotel is affordable and has excellent service.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

The staff are fantastic at this hotel I know the rooms are basic but I knew that before I booked it's in a great location and I had an absolute fabulous time here
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean and quiet it was. Jersey is a beautiful and transport accessible island. I will be returning 100%
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Views & proximity to the sea were very good. Excellent personal service with welcoming and attentive staff. Range & presentation of restaurant food was excellent. Should we visit Jersey again we would certainly choose to stay here. Although a short distance from the town centre it was very accessible on foot and by public transport.
Stayed 3 nights in Sep 2024
Verified review

6/10 Okay

Liked: Staff & service
Rooms very dated and only superficially clean. Eg dust in all corners, on skirting, doors etc Unable to confirm bedroom door was locked from inside, access to hotel bedrooms really easy from street Breakfast was nice, location was very good
Stayed 5 nights in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

Uninspiring sadly.

I want to say good things, but I'm struggling. Friendly staff, lovely breakfast, good location. However, as i entered the room, massive sigh 😮‍💨. Uninspiring, bland, old furniture, kettle had seen better days, tv signal poor, constantly buffering. Bathroom 😕. Disappointed.
Stayed 3 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very good value for money and the sea views from the room and restaurant were exceptional. The room was clean and had great facilities. My only feedback would be that I don't understand the net curtains in the rooms, because it covered the view which is a major advantage of the hotel. When the water was run there was a loud noise as it re-filled. However this was only a minor quibble The hotel is nice and quiet, but very near a number of restaurants and a short walk into town. The food quality was outstanding and more like 5 star which I was shocked for a 3 star hotel.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Room OK, service great

The room was OK, a little bit dated but it did look like it had not been hoovered very well. The carpet edges round the room was dirty and dusty. If you wanted your room to be cleaned, you needed to hang the 'clean the room' hanger on the door handle but there was no hanger in the room. It didn't bother us as we were only staying for 3 nights. The owner and staff were lovely, friendly and attentive. Freshly cooked breakfast was lovely and reasonably priced. The Hotel is located right on the beach, very near to the bus station and habour where we caught the ferry to Guernsey. We had a very pleasant stay.
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Slightly dated, cigarette burns in curtains/netting, no cold water in the room, options were hot or warm… no water pressure for the shower. All of the staff were wonderful, very polite, pleasant and all willing to help, only issue was there was no one on reception at checkout time
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The position of the hotel, overlooking the bay was splendid, with a walk along the promenade. Local transport first class, especially with the availability of a range of bus passes to purchase. The room was clean and the beds were comfortable. However there was a lack of easily accessible sockets, and the decor was dated, as well as the bathroom. There was a lift to all floors, and on the first floor there was a lounge, accessible for guests with a fabulous view, but again decor and furniture dated. Breakfasts were excellent, with super service from the friendly courteous staff. The significant negative was the noise from music in the lounge which had been let as a private function.
Stayed 7 nights in Sep 2024