Search Villas in St. James

"Frig in room was not cold. Attempted to call front desk to ask how to adjust temp but phone did not work. Went online and there is no phone number listed for the hotel on the entire internet, only the 877 reservation number. While surfing online I find many people complaining about a $15 parking fee per night. Guess I’m headed downstairs to the front desk. After another guest and I are both complaining about this hidden charge, the front desk manager says, “why don’t I take care of that charge for both of you” I hate swarmy business stuff like that. He tells me the temp adjuster for the fridge is on the outside back of the unit. I found it, turned it up, it never got cold. "

"It’s a beautiful property where the rooms are kept very clean. The bar and restaurant are terrific. The bar was opened until 1am on the weekends. The big downside was all the stains on chairs and couches. It looks ewww and I didn’t want to sit on any of that. Quite gross. Otherwise everything was great "

"The pool was amazing the room was not amazing clean "

"Staff was very accommodating, breakfast was great, and location/ease of getting to room was convenient "

"Elevator was broken. While the staff was courteous and friendly having our 80 year old Mom walk up 2 flights of stairs was terrible. "

"Clean rooms"

"The staff was very friendly and accommodating. The hotel was clean and not outdated."

"Assigned first room hadn’t been made up yet Trudged back to desk for another told me it was an upgrade it was not Beer on tap at bar room temperature bartender couldn’t tell the difference "

"Room was very clean. The property is older, but very convenient to the FTC a couple of miles away. It matched our expectations against the price we paid for the night. "