Bannatyne Spa Hotel Hastings

4.0 star property
Hotel with a full-service spa, in the vicinity of Alexandra Park

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Photo gallery for Bannatyne Spa Hotel Hastings

Lobby
Indoor pool
Gazebo
Free daily full breakfast
Property grounds
Bannatyne Spa Hotel Hastings offers a quiet retreat in historic Hastings. Guests enjoy a full breakfast at The Conservatory, then choose a spa massage, garden relaxation, or indoor pool swim. The hotel provides free WiFi, and staff assist with laundry and local tours.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Spa
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 5 of 5 rooms

Superior Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Fan
Hair dryer
Shower/tub combination
Free bottled water
  • Sleeps 3
  • 1 Queen Bed

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Fan
Hair dryer
Shower/tub combination
Free bottled water
  • Sleeps 3
  • 1 Queen Bed

Executive Double or Twin Room

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Fan
Hair dryer
Shower/tub combination
Free bottled water
  • Sleeps 3
  • 1 Queen Bed

Standard Double Room

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Fan
Hair dryer
Shower/tub combination
Free bottled water
  • Sleeps 2
  • 1 Double Bed

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Connecting rooms available
Flat-screen TV
Fan
Hair dryer
Shower/tub combination
Free bottled water
Electric kettle
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds OR 1 Queen Bed and 1 Twin Bed

About the neighborhood

Map
Battle Road, St Leonards-On-Sea, England, TN38 8EA

What's nearby

  • Battle Abbey and Battlefield - 6 min drive - 5.7 km
  • Hastings Pier - 7 min drive - 5.8 km
  • White Rock Theatre - 7 min drive - 5.8 km
  • Hastings Castle - 7 min drive - 6.1 km
  • Smugglers Adventure - 8 min drive - 6.7 km

Getting around

  • Battle Station - 6 min drive
  • Gatwick Airport (LGW) - 87 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Conqurers March - ‬6 min drive
  • ‪1066 Café - ‬4 min drive
  • ‪The New Inn - ‬8 min drive
  • ‪The Windmill - ‬3 min drive

About this property

Bannatyne Spa Hotel Hastings

Upscale hotel near Battle Abbey and Battlefield
Located close to Alexandra Park and Hastings Pier, Bannatyne Spa Hotel Hastings provides free full breakfast, a terrace, and a garden. Treat yourself to a body treatment, a facial, or a massage at the onsite spa. The on-site international cuisine restaurant, The Conservatory, offers breakfast, brunch, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Smoke-free premises, meeting rooms, and laundry services
  • A 24-hour front desk, a front-desk safe, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Bannatyne Spa Hotel Hastings include thoughtful touches such as 24-hour room service, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Heating and fans
  • Free tea bags/instant coffee and electric kettles
  • Shower/tub combinations and hair dryers
  • Flat-screen TVs with satellite channels
  • Daily housekeeping and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Terrace Bar
  • The Conservatory

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from September 15 2025 to October 13 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 20 per person, per day and includes use of: fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bannatyne Hotel
Bannatyne Spa Hastings
Bannatyne Spa Hotel St Leonards-On-Sea
Bannatyne Spa St Leonards-On-Sea
Hotel Bannatyne
Bannatyne Spa Hotel Hastings Hotel
Bannatyne Spa Hotel Hastings St Leonards-On-Sea
Bannatyne Spa Hotel Hastings Hotel St Leonards-On-Sea

Frequently asked questions

Does Bannatyne Spa Hotel Hastings have a pool?

Yes, this property has an indoor pool. The property will be renovating one of the pools from September 15 2025 to October 13 2025 (completion date subject to change).

Is Bannatyne Spa Hotel Hastings pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Bannatyne Spa Hotel Hastings?

Self parking is free at this property.

What time is check-in at Bannatyne Spa Hotel Hastings?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Bannatyne Spa Hotel Hastings?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Bannatyne Spa Hotel Hastings located?

Situated in St Leonards-On-Sea, this spa hotel is 2.5 mi (4 km) from Alexandra Park and 3.1 mi (5 km) from Battle Abbey and Battlefield. Hastings Pier and Hastings Castle are also within 6 mi (10 km).

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Reviews

Bannatyne Spa Hotel Hastings Reviews

8.6

Excellent

9.2

Cleanliness

8.8

Location

9.2

Staff & service

8.2

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 207 out of 417 reviews
Rating 8 - Good. 143 out of 417 reviews
Rating 6 - Okay. 37 out of 417 reviews
Rating 4 - Poor. 20 out of 417 reviews
Rating 2 - Terrible. 10 out of 417 reviews

Reviews

8/10 Good

Clark

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, clean, nice surroundings but a lot of rubbish on the sides of the road, it's a pity that no-one has improved the surroundings, comfortable rooms The staff was good but not above average. The adjoining ‘spa’ is not recommended, very unhygienic
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely Romantic stay

We enjoyed our stay at Bannatyne spa hotel. The executive double room was spacious and relaxing with a queen sized bed. The spa/leasure facilitates were very good. Just a shame we had to pay extra for that.
Stayed 2 nights in Mar 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding stay

We had a lovely stay from start to finish the hotel was very welcoming, food and room spot on.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Proper Hospitality

Great location, lovely staff and amazing food
Stayed 1 night in Feb 2024

8/10 Good

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for weekend break to the coastal towns of Hastings, Bexhill, Rye.
Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, Spa is £20 per person to use pool etc. only 15 min drive to Hastings beach
Stayed 1 night in Apr 2023

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel impressivegrounds but food only basic
Stayed 1 night in Aug 2022

6/10 Okay

Andy

Liked: Cleanliness, staff & service, amenities
Great room and service. The breakfast needs to be at least warm, most items cold. Difficult to enjoy cold scrambled eggs.
Stayed 1 night in Nov 2023

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, spa facilities not 100%

We had a great stay at Bannatyne. My only issue was that the outside jacuzzi wasn’t very hot and the jets weren’t working. On the morning the sauna was out of action so it was a real shame.
Stayed 1 night in Oct 2022

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Not my usual choice for a weekend in Hastings, but I’ll be back next summer. The gardens are beautiful and a lovely place to sit with a gin before dinner or a latte with the papers on a Sunday morning. The restaurant is very good and excellent value. There’s lots of choice for breakfast, all for the standard price, and the orange juice tasted like the real thing - i.e. not from concentrate. I’m not sure about the 1980s pop music in the dining room but other guests were clearly enjoying it. It’s the first overnight stay I’ve ever had in Hastings with no issue parking and that’s a huge bonus.
Stayed 1 night in Sep 2023

6/10 Okay

Sally

Liked: Staff & service
Disliked: Room comfort
Great grounds and setting. Room was clean but decor tired and needed attention. Room was very hot, fan provided but not noisy and not very effective. Breakfast was average buffet style, nothing special. There is an additional charge if you want to order breakfast items from the menu which was disappointing. Service was very good.
Stayed 1 night in Aug 2022

6/10 Okay

Carole Anne

Liked: Property conditions & facilities, room comfort

Could be a gem - but they need to add Service

Unfortunately the staff could care less that guests are there. Actually they are begrudging that you are paying to stay. Attitude to the max. Because they were short housekeepers they just left towels on the floor at your door! TVs didn’t work. It was a true disappointment! Cannot recommend.
Stayed 2 nights in Jul 2024

6/10 Okay

Carole Anne

Liked: Property conditions & facilities, room comfort

Could be a gem - but they need to add Service

Unfortunately the staff could care less that guests are there. Actually they are begrudging that you are paying to stay. Attitude to the max. Because they were short housekeepers they just left towels on the floor at your door! Seriously photo below TVs didn’t work. It was a true disappointment! Cannot recommend.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is gorgeous! Food was delicious! Highly recommend. We had been traveling for 3 weeks in the UK and France. This was the only hotel to provide luggage racks! And not just one, but two! As a senior, having to sit on the floor to locate things in my suitcase each day is not easy. This simple addition was much appreciated. Finally, a facecloth! Two would have been better for two people but I was happy to have one at all. I don’t understand why they are considered a personal item in Europe. Having to travel with a wet facecloth is quite inconvenient and rather ridiculous to this Canadian. So this too, was a very appreciated item.
Stayed 1 night in Sep 2024

8/10 Good

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice place... but get rid of the dogs

pleasant stay, out of hastings , we were there one night. If you want the town itself, then this is not the place to go. Room still hot in late summer, but that's fairly std for uk hotels, they rarely have air cond. it would have been quiet but there are dogs being kept nearby (perhaps the strange british predilection for taking ones dog on holiday to hotels and pubs????). the dogs need to be moved. if you're unfortunate to be at that end of hotel, you can't open the window for air due to whining and barking hounds. Otherwise a pleasant stay... only one night.
Stayed 1 night in Sep 2022

4/10 Poor

Anna

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel was quiet as it was just before Christmas, but for the price we paid there were too many bits and pieces that weren’t right. Good points: the king size bed was huge and very comfortable, and the staff at breakfast were excellent. Not so good points: we were the last in the bar, and the guy from reception came in to talk to the lady behind the bar very loudly about inappropriate stuff, including swearing. I’m no prude but there should be a code of behaviour when guests are present. We knew the pool was closed for maintenance but we were told the spa closed at eight, when we got there it changed to half past seven. The phone was broken in our room, too. The hotel is in a nice quiet location with large grounds, and the room was big and comfortable, with a smart bathroom. There isn’t a huge choice of hotels in Hastings, so this is recommended if you’re searching.
Stayed 1 night in Dec 2023

2/10 Terrible

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Expected much better given the reviews.

Reception: Great first impressions. Lovely reception area/lounge. Superficially looks really nice but all kinds of wrong in the room. Room 6: 1. Noisy room from road traffic. No secondary glazing. Noise started at 05:45am approx (Monday morning) The earplugs offered (clue!) on the details page would have helped but weren’t in the room. 2. Blackout curtains but too much light leakage around them. 3. Small flies circling the light didn’t create a great first impression! 4. Spiders living in corner of room. 5. Room had a creaky floor on a decline towards bathroom. I could hear other rooms creaking too! 6. Not a practical room. Only useful space for anything was a chair! 7. Tight to walk around the end of the bed and miss the tv on the wall! 8. The shower had pink mould in the lower to mid sections. Bleach would have cleaned it most likely. 9. Top of bed well presented but the bedsheet had black marks on it when I turned down the bed. I had to sleep on top of the duvet to avoid contact with it not knowing what it was. White bed sheets should only ever be white and not any other colour! I’m really not sure how this place received so many good reviews. Maybe all the other rooms are much better?! The lack of attention to important detail was sad. I had booked two nights but due to lack of sleep I rebooked my second night elsewhere. The breakfast was very good. The owner was understanding of the issues and didn’t charge me for the night.
Blackout curtains very leaky.
Pink mould in the shower.
Black marks on the bed sheet.
Spiders living in the corner.
Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel, service and personal. Thanks!
Stayed 1 night in Jul 2025

4/10 Poor

Sue

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel tired. Waited 10 minutes for buffet breakfast to be replaced as lady said they had too many pre orders in? Had to ask 3 times for milk and towels as nobody told us on check in that you have to put a sign out to get your room cleaned etc. been 4 times before always fab this time not so good
Stayed 2 nights in May 2025

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice break

Very friendly staff, nice room and comfortable bed. Breakfast was also good, especially the pancakes.
Stayed 2 nights in Feb 2025

6/10 Okay

Natalie

Liked: Staff & service
I found the lady in the lounge bar rude. I asked it there was any chicken wings and instead of saying no like most customer service friendly people would she was rude. I paid for executive room, it smelt of dog so had to be moved, the room we when got was half the size and not value for money atall, it was more of a basic room but was told it was executive. The spa and changing facilities are in urgent need of a refurb. There should also be cleaning carried out whilst people are using it.
Stayed 1 night in Nov 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, beautiful property and the access to the health club was awesome.
Stayed 3 nights in Sep 2024

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very clean and comfortable and the staff welcoming. Not sure it is very good value for money though - the shower controls were broken but did function, EV charging was not available at the hotel but a short walk away near the gym/spa, but was even more expensive than chargers at motorway services! Service at breakfast for anything other than the buffet was a little slow, despite there being very few guests. Apart from these few niggles we enjoyed our overnight stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s lovely. Our daughter’s wedding was held here & we stayed the weekend. Everyone was so kind & thoughtful. Daniella, the GM was there for us when needed, so was Sofia & I’m deeply sorry I can’t remember the name of the other girl. She was so attentive & seemed sort of ubiquitous. She was everywhere helping. She was @ breakfast as well as the Montgomerie room. The elevator was inoperable the last day, we’d luggage bc we flew in from the US. However, two gentleman came up to our room to help bring our luggage down. Thanks again for taking care on Denille & Robert on their special day & for showing both families a hospitable time.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overcharged - awaiting refund

Overcharged on my credit card despite being assured I would not be. Having great difficulty contacting the hotel to rectify their mistake.
Stayed 1 night in Aug 2024