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"I loved how friendly and receptive the staff was and always willing to answer any question or attempt to resolve any issues raised. The property is well maintained and very beautiful, will visit again! "

"Friendliness and professionalism of staff"

"I enjoyed my short 3 night stay at this hotel. I really liked the design of the hotel and our island view room which I would say has a minimalistic, modern yet comfortable and functional design. The floor to ceiling glass doors in the room let a lot of light in and truly opens up the room. The large patio with lounge chairs is a great plus. Being a new hotel, all furnishings and appliances were brand new. The hotel was very clean and our room was cleaned well daily. Customer service is on par with any good 5 star hotel. The staff is very friendly and hands on. The breakfast is a la carte rather than buffet style, but you can choose a combination of the options offered. There is a complimentary shuttle that takes you to and from the Grand Anse Silversands Hotel at particular times, where you can have your included breakfast meal as well, and enjoy the amenities, including the well known infinity pool there too. There is also a cart service to drop you to and from your room to the lobby. There is a gym outside with basic equipment. The beachfront area contained beach lounge chairs and the turquoise sea water was calm, clean and swimmable, with a helpful lifeguard on duty. I appreciated the secludedness of the bay. The pool is also in this area, relatively small but clean and well maintained. Often you might have the pool to yourself. Overall, I would definitely stay here again if I could. "

"The Chef wasn't of the best, i ordered, fry chicken and when i got to bone, it was still bloody, not properly cooked. "

"What i did not like the water from shower run out the door and drip to the stairs and the lower level. Something you guys need to look into. "

"We loved our stay at the Bay House. The staff were extremely friendly and helpful and the rooms, unique and clean. The pool and view were spectacular. We ate two dinners at the restaurant and were very pleased with the meals. "

"The team at the Coyaba are wonderful and the service is exceptional. I will be back soon"

"Great location. Great customer service."

"Great customer service - everyone friendly and accommodating. Food was delicious including great breakfast options that are not your typical breakfast. We absolutely loved our stay and look forward to a return trip. "