4/10 Poor
Jennifer B.
11 May, 2024
Disliked: Cleanliness
Needs some TLC
The host was very responsive and accommodating but the property did not meet expectations.
The bottom of the shower curtain in the master was moldy, the blinds were broken in the living room, some pool cues are broken/missing tips. All of the darts are broken or bent beyond repair. If that wasn’t enough, the door handle to one of the bedroom fell off. In addition to the thick layer of dust on the decor (faux plants, blinds, louvered doors, wall hangings). There are smaller issues but it’s not worth going into detail.
I reported my larger concerns to the host and Ian offered to replace the shower curtain and fix the door but there were so many concerns that we opted to rent another property for the duration of our trip.
The host accommodated a partial refund but refused to return the fees that VRBO charges. I was directed to contact VRBO for a refund, however they advised this must be completed by the host. Alas, I have not received compensation for the fees.
Jennifer B.
Stayed 7 nights in Apr 2024