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Sunday London Staines-upon-Thames Heathrow T5

3.0 star property
Riverwalk hotel with bars and a 24-hour front desk

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Photo gallery for Sunday London Staines-upon-Thames Heathrow T5

Breakfast, lunch, dinner served; international cuisine
Exterior
Room, 2 Twin Beds, River View | 1 bedroom, in-room safe, desk, blackout drapes
Exterior
Room, 2 Twin Beds, River View | 1 bedroom, in-room safe, desk, blackout drapes

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Parking available
The current price is AED 275
AED 354 total
includes taxes & fees
17 Aug - 18 Aug

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double Room, 1 Double Bed

Deluxe Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Double Room, 1 Double Bed

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Portable fan
Shower/tub combination
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, blackout drapes

Classic Double Room, 1 Double Bed

7.2 out of 10
Good
(5 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Portable fan
Shower/tub combination
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, River View

Room, 2 Twin Beds, River View | 1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, River View

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Portable fan
Shower/tub combination
  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, River View

1 bedroom, in-room safe, desk, blackout drapes

Classic Double Room, River View

7.2 out of 10
Good
(5 reviews)

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Portable fan
Shower/tub combination
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds

1 bedroom, in-room safe, desk, blackout drapes

Family Room, Multiple Beds

Highlights

Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Separate bedroom
Portable fan
Shower/tub combination
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Map
Thames Street, Staines, England, TW18 4SJ

What's nearby

  • Thorpe Park - 4 min drive - 3.7 km
  • Royal Holloway, University of London - 6 min drive - 4.6 km
  • Windsor Castle - 13 min drive - 11.5 km
  • Windsor Great Park - 15 min drive - 13.8 km
  • LEGOLAND® Windsor - 15 min drive - 13.7 km

Getting around

  • Staines Station - 9 min walk
  • Station A Station - 9 min drive
  • Heathrow Airport (LHR) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Costa Coffee - ‬6 min walk
  • ‪Nostrano Lounge - ‬3 min walk
  • ‪Nando's - ‬5 min walk

About this property

Sunday London Staines-upon-Thames Heathrow T5

Hotel near Thames River
Take advantage of a terrace, a garden, and dry cleaning/laundry services at Sunday London Staines-upon-Thames Heathrow T5. The on-site international cuisine restaurant, Riverside Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a business center.
You'll also find perks like:
  • Continental breakfast (surcharge), self parking (surcharge), and a front-desk safe
  • A banquet hall, smoke-free premises, and a 24-hour front desk
  • Luggage storage and 1 meeting room
Room features
All 88 rooms offer comforts such as 24-hour room service, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Heating and portable fans
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and shower/tub combinations
  • 32-inch LCD TVs with premium channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

Languages

Arabic, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish

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AED 394 total
includes taxes & fees
Aug 10 - Aug 11
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Lounge Bar
  • Riverside Restaurant

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 10.00 per day
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Staines Hotel
Staines former Mercure hotel
Mercure London Staines upon Thames Hotel
Sunday London Staines-upon-Thames Heathrow T5 Hotel
Sunday London Staines-upon-Thames Heathrow T5 Staines
Sunday London Staines-upon-Thames Heathrow T5 Hotel Staines

Frequently asked questions

Is Sunday London Staines-upon-Thames Heathrow T5 pet-friendly?

Yes, Sunday London Staines-upon-Thames Heathrow T5 allows pets (limit 1 total). There's a fee of GBP 10 per pet, per day. Service animals are exempt from fees.

How much is parking at Sunday London Staines-upon-Thames Heathrow T5?

Self parking is available for GBP 10.00 per day. Limited spots are available.

What time is check-in at Sunday London Staines-upon-Thames Heathrow T5?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Sunday London Staines-upon-Thames Heathrow T5?

Check-out is at noon. Late check-out is available for GBP 50 (subject to availability).

Where is Sunday London Staines-upon-Thames Heathrow T5 located?

Located in Staines Town Centre, this hotel is steps from Thames Path and Thames River. Thorpe Park is 2.5 mi (4.1 km) away. Staines Station is 9 minutes by foot.

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Sunday London Staines-upon-Thames Heathrow T5 Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 74 out of 190 reviews
Rating 8 - Good. 54 out of 190 reviews
Rating 6 - Okay. 30 out of 190 reviews
Rating 4 - Poor. 17 out of 190 reviews
Rating 2 - Terrible. 15 out of 190 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a trip to Thorpe park with lovely staff and comfy rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Such good value for money given its location near Heathrow. Sitting on the banks of the Thames, it’s well worth a stay before flying.
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the river view and the precious receptionist
Stayed 2 nights in Jul 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful, assisted with my bags and my elderly father
Stayed 1 night in Jul 2025

10/10 Excellent

Yasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, friendly professional staff, beautiful spot on the river, would definitely stay again
Stayed 1 night in Jun 2025

4/10 Poor

Thomas

Liked: Cleanliness
Disliked: Amenities
Location is great.
Stayed 3 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful people
Stayed 1 night in Apr 2025

6/10 Okay

Kim

Good location
Stayed 1 night in May 2025

10/10 Excellent

BRYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really spacious room89 Air conditioning in room which wasn’t mentioned in description so a bonus Loved it shame we had to leave early for a flight
Stayed 1 night in Jul 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
Very nice friendly staff hotel very clean
Stayed 1 night in Apr 2025

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities
Bathroom was terrible. Hard time adjusting water temperature. Water leaked everywhere when taking a shower. On the reverse side the breakfast was excellant.
Stayed 1 night in Aug 2025

10/10 Excellent

Tricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing stay

Lovely river view and balcony with seating and super comfy bed! Really therapeutic will return and highly recommend the hotel !!
Stayed 3 nights in May 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, room comfort

Nice Stay

Convenient location— nice rooms and friendly staff
Stayed 3 nights in Apr 2025

6/10 Okay

Joe

Disliked: Amenities, property conditions & facilities
Overall the staff were helpful and friendly. The room was clean and tidy . The room was so warm with no air conditioning and the fan provided didn’t do much to help with the heat . There wasn’t many sockets to charge phones etc etc . The room needs updating very quickly it was very dated . The balcony was a nice addition to the room but would of been nicer if it was partitioned off from The next room.
Stayed 2 nights in Jul 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it here! You couldn’t ask for nicer people. Helpful, personable, and friendly staff. The beds I am going to miss, best beds ever! I loved my stay. Close to the bus station and train station. I walked to both every day I was there. Anything I needed, even when it was out of the realm of their service, they helped me with. Brilliant staff!
Stayed 6 nights in Jun 2025

6/10 Okay

Jessica

Liked: Staff & service
Disliked: Cleanliness
Room for 2 people however only 1 bath towels given. One sheet was dirty and there was a pack of left over sweets in the side table.
Stayed 1 night in Jun 2025

6/10 Okay

Greta

Liked: Staff & service
Overall, the stay was okay for a short overnight stop. The check-in and check-out process was quick and easy, and the staff were friendly and helpful with directions to Heathrow! However, there were a few issues, but can’t complain for the price. My room was right next to the road, so there was quite a bit of noise from outside, and I could also hear people in the corridor and above, especially when they were walking, as the floorboards creaked constantly. I noticed a few ants in both the bathroom and bedroom, a hair in one of the cups, and a few on the pillows, along with some marks on the bedsheets. Despite these issues, it served its purpose as a convenient overnight stay near Heathrow - just needs a bit more attention when it comes to cleanliness.
Stayed 1 night in Jul 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The river view balcony was amazing
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quaint hotel

Very friendly staff on an excellent position on the Thames
Stayed 1 night in Mar 2025

6/10 Okay

Yngve

Liked: Staff & service
Disliked: Property conditions & facilities

Good service but boring hotel

Very simple Mercure hotel in Staines. If you can, stay at the Swan across the river instead
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely hospitable. And could not do enough to be helpful, polite and positive. I will definitely go back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All hotel staff were prompt and courteous with requests. We especially enjoyed the lounge area. The hotel is conveniently located along the river, which provides a scenic walk to restaurants, shopping, and train station.
Stayed 3 nights in Mar 2025

8/10 Good

Laso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was really nice and location was good as it is right next to the shopping centre which has everything. There is also a nice little walk you can do by the thames river. However you do have to pay for parking which I think should be included in the price. It is £10 per day.
Stayed 2 nights in May 2025

10/10 Excellent

francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Evening

The receptionist was extremely pleasant and helpful. I had a very nice room and drink on the terrace watching the sun go down.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was just great! Helpfull and kind
Stayed 5 nights in Mar 2025