The condo is well appointed, although it is on the 3rd floor,so lots of stairs. The communication with Vacasa was poor, I got fairly quick responses, but questions replayed to covid issues such as pool and hot tub availability were wrong. Once we arrived, the on site front desk staff were equally uninformed about simple stuff like pool reservations and grill use. Based on surrounding properties, I feel like the lodge at steamboat we’re not allowing hot tub use but other properties were. The pool reservation “app” was not at all easy to navigate, in fact three of us try to figure out how to do a pool reservation and finally ended up calling the front desk who after some prodding allowed me to reserve a time online which to accommodate our group of seven we couldn’t get in until 7 PM. The condo itself was great, well appointed and updated. However we weren’t allowed to use the air conditioning,which meant a constant juggling of doors and windows open and shut as well as blinds open and shut, but being on the 3rd floor meant we were mostly warm.... the kitchen had all of the necessities and we didn’t have a problem cooking meals or cleaning. Appreciated having the washer dryer as well.