2/10 سيّئ للغاية
Joan
مسافر برفقة مجموعة
22 أبريل 2026
عناصر نالت الإعجاب: النظافة
عناصر لم تنل الإعجاب: العاملون ومستوى الخدمة ووسائل الراحة
First night was fine. Room was clean and updated vs the hallways. We had 4 people and 4 keys. When two people returned to the room neither of their keys worked and they had to go to the front desk to get them reactivated. When the other two people arrived later their two keys didn't work as well so they had to go to the front desk, not once, not twice, but three times before the keys worked and they could get in. I would also like to mention that in all the times we had to reactivate our keys cards, not once did they ask for ID or verify any reservation information. They only asked what room number. On Sunday evening we returned and only 1 key worked but we were at least able to get in. Upon entering we immediately noticed that someone had been in our room and had completely defiled the toilet and had left bits and pieces of the battle they had in said toilet. We were supposed to check out Monday but immediately packed up and left. We went to the front desk and explained what happened. We even took them to the room so they could view the scene themselves and had to keep explaining that we know how we left the room and someone was definitely in there after we left. They said they would look at video and see and apologized and that was it. Would not stay here again if you paid me.
Joan
أقام 3 ليالٍ في شهر أبريل عام 2026