"It was perfect"

"Without doubt one of the best stay experiences I’ve had in a long time, from quality of accommodation, ideal location and excellent communication.. end to end everything you want and more from a stay. Host was super responsive I. Communications and really attentive to our needs even configured the beds in the bedrooms as we needed. And the true sign of great service is how it works when life throws in a curve ball.( in our case it was having to arrive earlier than planned and earlier than...

"The apartment was booked for three people but there was no bedding provided for the third person. The company uses there own messaging system which I found unnecessary and complicated. You had to access a message on Expedia and then click on a link to go to a different website. What's wrong with just a message in Expedia or an email."