Best Western PLUS Old Tollgate Hotel

Property class: 3

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At Best Western PLUS Old Tollgate Hotel, you can look forward to a garden, dry cleaning/laundry services, and a bar. The on-site restaurant offers lunch and dinner. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar

About the neighborhood

Located in Steyning, Best Western PLUS Old Tollgate Hotel is in the city center. The area's natural beauty can be seen at South Downs National Park and Brighton Beach. Ropetackle Arts Centre and Southwick Leisure Centre are also worth visiting. Visit our Steyning travel guide
Map
The Street, Bramber, Steyning, England, BN44 3WE

What's nearby

  • A coastal landscape with a lighthouse on a rocky shore, grassy cliffs, and people standing on the cliff edge.
    South Downs National Park
    3 min walk - 0.3 km
  • Bramber Castle
    2 min walk - 0.2 km
  • South Downs Way National Trail
    12 min walk - 1.1 km
  • St Andrews Church
    15 min walk - 1.3 km
  • Shoreham Skateboard Park
    1 min drive - 1.4 km

Getting around

  • Shoreham-By-Sea Station
    7 min drive
  • Heathrow Airport (LHR)
    89 min drive

Restaurants

  • The Britannia (Harvester)
    8 min drive
  • The Crabtree Inn
    8 min drive
  • Swiss Cottage
    6 min drive
  • The Cobblestone Tea House
    18 min walk
  • The White Horse
    16 min walk

About this property

Best Western PLUS Old Tollgate Hotel

  • Hotel near South Downs National Park
  • A garden, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Best Western PLUS Old Tollgate Hotel. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Free self parking
    • Full breakfast (surcharge), bike rentals, and an electric car charging station
    • Wedding services, smoke-free premises, and a porter/bellhop
  • Room features
  • All guestrooms at Best Western PLUS Old Tollgate Hotel include amenities such as free WiFi and safes, in addition to free newspapers and minibars.
  • More conveniences in all rooms include:
    • Bathrooms with tubs or showers and free toiletries
    • Flat-screen TVs with cable channels
    • Recycling, free infant beds, and coffee/tea makers

Similar properties

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  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very good, 834 reviews
The price is AED 397
AED 476 total
includes taxes & fees
9 Dec - 10 Dec
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Frequently asked questions

Is Best Western PLUS Old Tollgate Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Best Western PLUS Old Tollgate Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Best Western PLUS Old Tollgate Hotel?

Check-out is at 11 AM.

Where is Best Western PLUS Old Tollgate Hotel located?

Located in the heart of Steyning, this hotel is within a 5-minute walk of Bramber Castle and South Downs National Park. South Downs Way National Trail and Shoreham Skateboard Park are also within 1 mi (2 km).

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Reviews

Best Western PLUS Old Tollgate Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 68 out of 153 reviews
Rating 8 - Good. 74 out of 153 reviews
Rating 6 - Okay. 7 out of 153 reviews
Rating 4 - Poor. 3 out of 153 reviews
Rating 2 - Terrible. 1 out of 153 reviews

Reviews

Verified review

8/10 Good

Liked: Staff & service, amenities
The receptionist was very friendly and helpful. We were also upgraded which was a nice surprise. The bedrooms could do with some updating and a good clean as there were quite a few cobwebs.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will always stay there when in the area, it cannot be faulted for the price, staff & food.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We have stayed several times and the standards are always the same - very good in every respect. It is a reliable hotel.
Stayed 1 night in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and helpful and the breakfast was superb.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

+ Plus

Really nice stay ..... well worth the Plus.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our time in the hotel
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Lovely Hotel In A Quiet Pretty Village

We wanted to spend a couple of days in the Brighton area, but wanted a hotel out of town, somewhere quiet. Came across the Old Tollgate in our search and it looked really good. From our arrival and checking in, to service at the bar and restaurant, all the staff were very friendly and accommodating. The room was very comfortable, with almost silent air conditioning, under floor heating (handy in winter), and a very comfortable bed. The food in the restaurant was excellent. The buffet Breakfast had a great choice of fruit and cereals as well as hot dishes. The carvery in the evening was the nicest we have been to in a long time as well. After dinner we recommend a walk around the village, which is very pretty. You also have Bramber Castle ruins practically opposite the hotel. Not a lot to see there, but interesting history. Next time we are in the area we won't even look anywhere else, we would love to go back.
Stayed 2 nights in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3 night stay, house hunting.

First time staying at BW in this country, Room clean, bed comfortable, food great, staff couldn't be more helpful and friendly. Will definitely stay with this franchise in the future. Thankyou Bramber Staff.
Stayed 3 nights in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Carvery Food

Nice hotel for stop over. Very helpful staff. But disspointed woth hotel charging £50!! For carvery for adult and child who just turned 13. No way my daughter ate £25 worth food. Despite bringing this up. We had no choice. Option of main and desert would b nice. We paid for starter we never had .For purely this reason wouldnt stay again. Shame.
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Let down by bad wifi.

We stayed here as part of a road trip around England. Our room was clean and comfy and had everything we needed - except good wifi! Reception said their was a problem with the wifi - a BT issue and it was in a black spot as well. After trying for a few hours to get reception we went to a pub up the road and got good reception and wifi. So unsure what the real story was. Good wifi is crucial for today’s travellers. Dinner in the restaurant was good - a buffet. Breakfast also good. In a little village so quiet and charming. Great walk up to the old church and castle ruins. Would have rated higher if not for the wifi.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good but

Excellent apart from bathroom which was well fitted but shower was useless
Stayed 4 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with lovely new bathroom. Lots of hot water and everything else for comfort. Communal areas were inviting and food good. Overall a welcoming and enjoyable experience after a day walking the SDW.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed very late check in and all went smoothly. Room pleasant and selection for breakfast very good. Easy check out.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

A great stay

The staff were great. People need to be shown more thoroughly how to use the Carvary. The Carvary was very well priced - great value. Once I asked it was all explained! The room was excellent apart from TV Reception and the duvet was too hot. It felt that they were winter duvets and far too hot for a June night’s sleep. This made sleeping quite difficult, when normally I am a solid sleeper.
Stayed 1 night in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ligging was uniek , personeel super vriendelijk. Netjes
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived we were made to feel very welcome. The hotel receptionist, Amelia, was amazing. Subsequently every member of staff we met, including the manager, Chris, were really friendly and helpful.
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Wheelchair user. They put me in a standard room ..................
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Disliked: Property conditions & facilities, room comfort

Worst stay ever

I have used Hotels.com for 3 years now and I have to say this is the worst hotel for the money that I have stayed in. I like comfort and for £92 I feel totally ripped off! The bed had so many springs sticking out all over the mattress. The owner should try sleeping on it. How can they justify his expense, such a very old fashioned room and not worth the money maybe £45! I would not recommend anyone to stay there and I feel totally let down by both the hotel and hotels.com. However I did have a nice meal!
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room very comfy, food really good, staff helpful and friendly and location could not be better. Enjoyed our stay. Would recommend without hesitation.
Stayed 1 night in May 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant accommodation and surrounding. Disappointed in Sunday's evening buffet as, though booked in advance, the buffet was quite dry. My husband asked for rare beef but was given the outer edge, which was far from rare or hot. I had the chicken which was also dry. My preferred choice was salmon but the idea of salmon in a tomato sauce was unacceptable.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Village très joli et l’hôtel est en harmonie avec cette superbe région
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Olde World Charm

Lovely relaxing weekend away. The hotel is back in time in a mainly good way. Staff are cheery and actually seem pleased to help. The food was great and room comfortable.
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

will go back

clean comfortable room. good location for walking to south downs
Stayed 1 night in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent. They even gave us an Easter egg. The room was clean and spacious
Stayed 3 nights in Apr 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely end of winter break

Our stay was very enjoyable and in a good location for the places we wanted to visit.
Stayed 3 nights in Apr 2019