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"Staff were great, room size generous, all amenities clean and lovely. Breakfast omelette and expresso, perfect!"

"clean room, kind staff, clean toilet"

"Very clean,staff very kind"

"The staff was excellent and very quick and efficient in helping us arrange a taxi. The room upgrade was a special touch and greatly appreciated. The room itself was very clean, spacious, and quiet. The only small note I would mention is that the sleeping pillows felt a bit lightweight and could use a little improvement. Other than that, everything was perfect."

"Beautiful hotel! Everyone was friendly. Doorman to help with luggage up and down stairs. Good was delicious! "

"The facilities where great only one small bit of advice could do with some more cooking utensils like wooden spatulas as I ended up using a ladle to stir spag ball sauce as didn’t want to use a spoon or it would scratch the bottom of the pan "

"The rooms were clean and the staff was very friendly. Breakfast had a great variety of food to choose from and the staff was wonderful!"

"Absolutely best location! It was right in the middle of the everything! I could not be more happier with the hotel itself. Our room was amazing once we stepped in and the view was perfect. We were very immersed in the city and we could easily access just by stepping outside. The staff were also amazing! They were the friendliest and most welcoming community. It really felt like a second family. Thank you guys!! 100% would stay here again next time we’re in Firenze!! "

"Most was good"