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"Great Customer Service "

"100% good"

"Hallways a bit dirty. Room was very clean and comfortable."

"We stay at SONESTA because of the FIREPLACE !!! Makes it feel like home! We had a lovely stay and CYNTHIIA was awesome! We wanted our favorite room but she was kind enough to let us know that it might not be available but we got the room next to it which we LOVED! Thank you for always accommodating requests and making us very happy! Happy New Year to everyone and CYNTHIA , You are the BESTEST!!! Tanya and Fred ! "

"clean super safe lady at front desk was very helpful "

"The rooms were large and very clean. The beds were comfortable. The staff were very friendly. The breakfast was great with a lot of options. The room temperature was excellent."

"I had a great stay at the Crowne Plaza. The room was very clean, and the entire property was spotless and well maintained. The staff was consistently friendly and welcoming. It whole experience even better. The bathroom was spacious and exceptionally clean, and the shower had strong water pressure, making for a very enjoyable bath. The mattress was amazing and the bed sheets had a very pleasant smell of lavender. Overall, a comfortable and pleasant stay. I would definitely recommend it if you plan to stay in Orange or RocklandCounty - NY."

"K"

"Yes"