Find all hotels by Best Western in Stoke-on-Trent

"Had a lovely stay here as was down to visit Emma Bridgewater. The hotel was central with excellent parking across the road . we had a lovely twin room which was spacious and modern and clean . The reception staff were friendly and helpful . A nice busy bar with friendly staff which we enjoyed a drink in in the evening . We didn't dine in the hotel as ventured out in the evening to support the local businesses. Didn't try the gym . The only downside is there was no spa / sauna / pool but we knew that before we went . I would definately stay again . "

" Wry helpful and informative staff, very friendly , rooms were great and spacious , the free breakfast was absolutely fantastic "

"Clean and quiet. In need of some refurbishment but overall a cheap hotel and great value for money"

"Very helpful staff and lovely clean room. The shower head was not the cleanest. You must disinfect a shower at least every quarter and log results (legislative). More often if required. Breakfast could have been more flexible with regards to choice and would have preferred not to have paid extra for certain foods. Overall a lovely stay however."

"Black mould around the bath. Inadequate heating, the radiators didn’t switch on and made the room quite cold. My room tv arial was broken, however the receptionist was very helpful and sourced me another arial cable from another room. "

"Quiet and calm"

"Amazing stay at this lovely castle. Hosts were so welcoming and helpful. It is so much more than what the pictures show , already planning a return visit . Thank you "

"The hotel had a very relax atmosphere even though it was very busy. Staff were helpful and pleasant. The room was perfect for our family and very clean. The pool was also clean and a nice space to chill out. We will be back."

"It was a room in a house "