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"This was definitely a step above the average city centre hotel. Friendly, helpful staff, clean, comfortable room, and great breakfast including a cooked option which was prepared individually. A nice touch to provide a quality bar of chocolate, and some drinks in the room."

"Great"

"Although it mentions an airport shuttle bus, this is not strictly true. There is a local bus (number 703) that is really easy. The bus stop is in the main airport bus station area & takes about 15 minutes to get to the hotel (the bus stop is just past the hotel entrance & is on the opposite side of the road for returning to the airport). The restaurant & bar area were reasonably staffed. The help yourself buffet breakfast had all the basics (toast, cereals, croissants, yoghurt, fruit & cooked options) to set you up for the day. The room was clean & the bed was comfortable."

"Clean and great breakfast"

"Room was great, bed was comfy and an absolute bargain"

"Lovely bathroom, clean room, no view sadly but on the flip side very quiet"

"Wonderful staff and lovely food."

"Room neglected duvets need renewing as very old and no warmth to them at all "

"The hotel is purported to be of 5-star accommodation but in reality is only 2 star based on our experience and the room provided. So small room and basic, no facilities, poor advice on parking nearby. We booked for 3 nights but were so disappointed we left after 2 nights, despite having pre-paid. I feel like seeking compensation for misrepresentation from Expedia or the hotel. I suggest that Expedia remove this hotel from your portfolio and it will caution me from booking other hotels through Expedia in the future. James "