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Crown Hotel Stone

3.0 star property
Hotel with a restaurant, in the vicinity of Trentham Gardens

Choose dates to view prices

Located near World of Wedgwood and Trentham Gardens, Crown Hotel Stone offers a charming atmosphere with a fireplace in the lobby, Hollands Restaurant for lunch and dinner, and a bar. Unwind with coffee/tea in the lobby or enjoy free self parking while staying connected with free in-room WiFi; previous guests have praised the helpful staff.

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Breakfast available
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Double Room, 1 King Bed, Annex Building

Executive Double Room, 1 King Bed, Annex Building | 1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Executive Double Room, 1 King Bed, Annex Building

Highlights

Heating
Smart TV
Pillow menu
Pillowtop bed
Frette Italian linens
Separate bedroom
Premium bedding
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room, 2 Twin Beds, Annex Building

Executive Twin Room, 2 Twin Beds, Annex Building | 1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Executive Twin Room, 2 Twin Beds, Annex Building

Highlights

Heating
Smart TV
Pillow menu
Pillowtop bed
Frette Italian linens
Separate bedroom
Premium bedding
Private bathroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Deluxe Double Room

Highlights

Heating
Smart TV
Pillow menu
Pillowtop bed
Frette Italian linens
Separate bedroom
Premium bedding
Private bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, 1 Bedroom

1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Family Quadruple Room, 1 Bedroom

Highlights

Heating
Smart TV
Pillow menu
Pillowtop bed
Frette Italian linens
Separate bedroom
Premium bedding
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite

Grand Suite | 1 bedroom, Frette Italian sheets, premium bedding, pillowtop beds

Grand Suite

Highlights

Heating
Smart TV
Pillow menu
Frette Italian linens
Premium bedding
Pillowtop bed
Separate bedroom
Private bathroom
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Map
38 High Street, Stone, England, ST15 8AS

What's nearby

  • Trentham Monkey Forest - 8 min drive - 7.8 km
  • Trentham Gardens - 8 min drive - 7.8 km
  • World of Wedgwood - 8 min drive - 7.1 km
  • Staffordshire University - 13 min drive - 15.0 km
  • Alton Towers - 28 min drive - 29.2 km

Getting around

  • Stone Station - 11 min walk
  • East Midlands Airport (EMA) - 64 min drive

Restaurants

  • ‪The Borehole - ‬14 min walk
  • ‪Poste of Stone (Wetherspoon) - ‬2 min walk
  • ‪The Wayfarer - ‬17 min walk
  • ‪BEAR Stone - ‬1 min walk
  • ‪The Royal Exchange - ‬4 min walk

About this property

Crown Hotel Stone

Hotel near Trentham Monkey Forest
Located close to World of Wedgwood and Trentham Gardens, Crown Hotel Stone provides a coffee shop/cafe, a fireplace in the lobby, and a bar. The on-site restaurant, Hollands Restaurant, offers lunch and dinner. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Continental breakfast (surcharge), self parking (surcharge), and a banquet hall
  • A 24-hour front desk, smoke-free premises, and coffee/tea in the lobby
  • Meeting rooms, a ballroom, and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Crown Hotel Stone boast comforts such as premium bedding and pillow menus, as well as amenities like free WiFi.
More conveniences in all rooms include:
  • Frette Italian sheets and pillowtop mattresses
  • Bathrooms with showers and free toiletries
  • 32-inch Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

Similar properties

Front of property

Stone House Hotel

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 980 reviews
The price is AED 286
AED 343 total
includes taxes & fees
9 Nov - 10 Nov
Stone House Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 6 per day)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 6.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Crown Cafe
  • Hollands Restaurant

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately GBP 6.95 per person
  • Secured self parking fee: GBP 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Crown Stone
Crown Hotel Stone Hotel
Crown Hotel Stone Stone
Crown Hotel Stone Hotel Stone
Crown Hotel Stone Staffordshire

Frequently asked questions

Is Crown Hotel Stone pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crown Hotel Stone?

Self parking is available for GBP 6 per day.

What time is check-in at Crown Hotel Stone?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Crown Hotel Stone?

Check-out is at 11:00 AM.

Where is Crown Hotel Stone located?

Situated in Stone, this hotel is within 6 mi (10 km) of Trentham Gardens, Trentham Monkey Forest, and World of Wedgwood. Royal Stoke University Hospital and Fenton Manor Sports Complex are also within 9 mi (15 km). Stone Station is 11 minutes by foot.

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Crown Hotel Stone Reviews

Reviews

6.8
Rating 10 - Excellent. 18 out of 70 reviews
Rating 8 - Good. 14 out of 70 reviews
Rating 6 - Okay. 20 out of 70 reviews
Rating 4 - Poor. 9 out of 70 reviews
Rating 2 - Terrible. 9 out of 70 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff
Stayed 1 night in Jan 2025

8/10 Good

Wayne

Liked: Property conditions & facilities
Great price and location central to everything staff polite and friendly.
Stayed 1 night in May 2024

8/10 Good

Chris

Liked: Cleanliness, room comfort

2 night stay

Hotel in process of refurbishment
Stayed 2 nights in Oct 2023

2/10 Terrible

Lisa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The room number was missing on the door so we spent ages looking for where we needed to be. The shower took forever to get warm the shower tap was broken and kept falling off. There was no plug hole and the inside of the hole was filthy. The toilet roll holder was hanging off the wall and the roll fell off every time you needed it. The bed was uncomfortable and every time you moved it was unnecessarily loud. People smoking right outside the door so all you could smell was smoke the entrance had a cracked window and down the hall way the far end window had been smashed.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

ok for a quick stop over

on check in they took £20 pre-authorisation off my credit card, everywhere else i stay no money is taken, await to see if it is refunded, Car park authorisation is in place which was an issue for some in previous reviews. Food in restaurant was good. Room was tidy, shower was pretty useless.
Stayed 1 night in Jun 2024

6/10 Okay

Ian

Disliked: Amenities, property conditions & facilities
No breakfast available at 0700. No staff to check out at 0730. Did not answer both phone numbers.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hindsight is a wonderful thing

Unfortunately we booked a Deluxe Double Room with City View… Deluxe? Room was in a chalet place in car park, thin walls and no hot water… even after running tap for over 10 minutes… receptionist said it takes a long time for boiler to work…? City View.. was a brick wall outside window. Beware… make sure you check all details prior to booking before confirmation and payment. Appeared to be no interest in resolving any of the issues?
Stayed 1 night in Mar 2024

4/10 Poor

Alice

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed three weekdays here in a separate building from the old, charming looking place they picture. Basically it was terrible. The door to the room had a key pad with exposed batteries and wiring, although we had an actual key to open the door. The rooms did not have actual number plates on the doors, just hand-written numbers on stickers. The bed was hard, the traffic outside was noisy. The bathroom was a joke. No towel bars, no place to put your clothes or toiletries while taking a shower, not even a hook on the back of the door. Shower was so small that if you dropped anything you had trouble picking it up, plus there was nowhere within the shower to place your soap, shampoo, etc. took forever to get slightly warm water. The room was hot but they were able to provide a fan, though it was completely dust covered. Out in the hall, under the stairs to the second floor, was a pile of scrap wood. Ok, so then outside the building they had dug up a pipe and there were piles of lumber, bags of sand or something, the “ballroom” was filled with paint cans. As you enter the back of the main hotel building to go to the front desk there was a strong odor of some kind of solvent, who knows why? We were there for three weekdays and no one was doing any “refurbishing”. The two good qualities were that is was a convenient location to the heart of town, and the receptionist, Florence, was exceedingly gracious and personable.
Stayed 3 nights in Sep 2023

6/10 Okay

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The check-in was really good the lady showed us the room and how the key worked she was really friendly. But the bed was way too hard and we didn’t sleep well.
Stayed 1 night in Jul 2025

6/10 Okay

Mrs L P

Liked: Cleanliness, property conditions & facilities

Not the best experience

My room was clean and comfortable but terrifically hot. There was no air conditioning or even a fan when the temperature was 32°C The hotel itself smelt of mildew as you walked in.
Stayed 1 night in Jun 2025

10/10 Excellent

ADRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from attentive staff and central location with lots of bars and cafes and shops near by. Easy parking too
Stayed 1 night in Jun 2025

8/10 Good

jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where great nothing to much trouble great place to stay for a budget overnight venue
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Samantha and her staff were all very pleasant and proficient
Stayed 1 night in May 2025

4/10 Poor

Roshan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Said free parking on Hotel.com but I got charged £6 plus took £20 hold fee which was not explained at all. Booked for two people only one sets of towels and no toilet paper.
Stayed 1 night in Jun 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort

Hotel with potential

The hotel overall was ok, parts look luxurious but some is very basic. Our room was on the main road which was very noisy and being warm we wanted the window open but it wasn’t possible due to the outside noise, although we appreciate the hotel can’t do anything about the road. The restaurant was also closed for refurbishment during our stay. I would say the staff were amazing, very helpful, friendly and welcoming. Hotels.com advertise free parking at the hotel, which changed a while back, so the staff waived the cost for us. I would say the hotel is possibly going through a gradual refurbishment and has potential to be a very lovely hotel.
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay.

The room was fine. Money has obviously been spent on updating the hotel, maybe a bit more needs to be spent to improve things. For example, the bathroom had been upgraded, new bath, hand basin, shower; but the tiling and grouting had not been finished. Also the bath was very slippery so maybe provide a bath mat. Also, we were only provided with two bath towels, no hand towels or bath mat. As we only stayed one night, it wasn’t a problem but for longer stays, the additional towels would have been needed. That said, it’s always a pleasure to stay in such an historic building.
Stayed 1 night in May 2025

6/10 Okay

Kevin

Comedy of errors, the room we were allocated had not been cleaned so were then given another room, when we tried to unlock the door with a key card it wouldn’t work, so back down to reception, the batteries needed changing. Eventually got the room sorted, so decided to make a drink and this being a deluxe room we thought maybe a biscuit ,at least expected a teaspoon, nevermind. Put the tv on and it was a waste of space kept loosing signal , so sadly I wouldn’t give this more than an average rating.
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stone town.

A sole cyclist, good check in. Secure parking for my bike. An upgrade on a room. Good facilities, lots of hot water. Clean fluffy towels, comfortable bed. Smart TV, tea coffee, bathroom soap etc. quiet night. Full breakfast, juice, coffee toast, croissant, jam butter and a fried English. Very good. Would return, the building is old, a bit run down, but lots of character.
Stayed 1 night in Apr 2025

10/10 Excellent

Lee

Liked: Amenities
Had a fantastic stay will be staying again
Stayed 1 night in Mar 2025

2/10 Terrible

Henry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel

Very terrible customer service, room is in terrible state very cold. When i asked for extra radiator took me to get one another day and half
Stayed 4 nights in Mar 2025

6/10 Okay

A

Good value but tired

For the price it was ok, but very tired property and not the cleanest room ive ever stayed in.
Stayed 1 night in Mar 2025

4/10 Poor

Steven

Liked: Room comfort
Disliked: Staff & service

Poor check-in

Poor check-in
Stayed 1 night in Feb 2025

10/10 Excellent

Ieuan

Liked: Cleanliness, staff & service, property conditions & facilities
Good all round
Stayed 1 night in Feb 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place needs work, but the wonderful staff are committed to bringing it back to its former glory. I can't speak highly enough of the staff.
Stayed 1 night in Feb 2025

6/10 Okay

Kimberley

Disliked: Property conditions & facilities, room comfort

Would never stay again.

Lights and hair dryer didnt work. Reported to staff, wss told they would look into it and they never did. Bed was uncomfortable, the sofa bed was comfier. The shower tray was dirty, hair in the bath. If you have a young child and use a pram avoid as there is no lift to get upstairs.
Stayed 2 nights in Oct 2024