Search Aparthotels in Stony Plain

"Upon my arrival at the premises, I encountered a situation at the entrance where I was managing two luggage bags, and access required an access card. Despite my visible struggle, two reception staff members observed me without offering assistance. Furthermore, I was unexpectedly informed about a security deposit requirement, which had not been previously communicated. If paying with a debit card, the requested amount was $300, which I found to be excessive. Subsequently, I was assigned a room located at a considerable distance, where the Wi-Fi signal was consistently unavailable. The staff member's demeanor suggested an attempt to downplay these issues, though her intentions were discernible. I cannot recommend this establishment. Additionally, I have yet to receive my security deposit, despite more than a week having passed."

"We booked a family room and it was 10/10! 2 bedrooms (one being a bunk room), it was themed and we got Minecraft so my kids were thrilled, a kitchen and clean bathroom. The room was HUGE. We are a family of 5 (2 adults and 3 children) and the room was the biggest hotel room we’ve stayed in as a family. There was free breakfast which was delicious and had many options, mini golf in the hallway and while we didn’t swim, there was also a pool. It was less than 5 minutes away from West Edmonton Mall (the purpose of our trip) and about 35 minutes from the airport. The staff were so attentive and so kind. I would highly recommend!"

"Hot tub wasn’t working, second time I book here for it and it doesn’t work ☹️ Staff were great and rooms clean"

"No comment "

"Problems with my booking. Didn’t get my booked room on the first night then charged more money for their mistake. Not enough elevators available at the hotel"

"Clean room. A lot of noise in the room above that went on until late. I phoned the night manager and she took care of it. "

"Water slide, pool and hot tub were great for younger kids. Jets on the hot tub were not working. "

"nice hotel"

"I did not have a pet. Wouldn’t bother me if anyone did. It was business friendly and very convenient for location "